TCF Technician

Job Title: TCF Technician

Location: Dahlgren NSF, VA

Clearance: U.S. Citizen and TS/SCI or TS/SCI eligible

Certification: IAT Level II (typically CompTIA Sec )

Shifts: Work one of the following shifts (0800-1600, 1600- 0000, 0000-0800) 

Education: High School degree and equivalent professional experience

Travel: Travel via vehicle furnished by others to Andrews AFB and back may be required.

Company/ Program Description: 

Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do. 

The Washington Post has recognized Centuria Corporation as one of the top workplaces in the DC Metro area for 2024. This award celebrates nationally recognized companies that make the world a better place to work together by prioritizing a people-centered culture and giving employees a voice. The Top Workplaces USA award is based entirely on feedback from an employee engagement survey completed by the employees of participating workplaces. Centuria is honored to have been awarded this distinction.  

Job Responsibilities:

•Design or configure voice, video, and data communications systems

•Supervise installation and post-installation service and maintenance.

•Provide OM&S of all TCF encrypted and unencrypted communications equipment and associated data lines.  (KG-84A, KIV-7, KIV-19M, KG-175)

•Perform all TCF OM&S of technical control functions on Government owned and leased circuits, equipment, and facilities.

•Configure, install, test, and monitor all TCF circuits, associated data lines, and equipment.

•Perform administrative, technical, and maintenance services for Juniper and Cisco hardware (including routers, switches, and servers), software, systems, and programs.

•Support complex multi-communication services and perform preventive maintenance and inventory management of all equipment.

•Provide technical support, remote diagnostics, maintenance, and installation of equipment.

•Develop, maintain, update, and implement contingency and restoral plans.

•Provide circuit action support for all circuits, trunks, and associated data lines to include adds, changes, and deletions of circuit records.

•Work closely with the Community (i.e., site, DISA, and other organizations) to ensure continuity of operations. 

•Coordinate with distant end sites for circuit equipment accuracy and compatibility. Utilize DISA’s Authorized Service Interruption (ASI) processes for requesting down time and properly notify local site personnel and other organizations affected by ASIs.

•Follow all procedures to safeguard all DISA-owned DISN equipment assigned to the installation against loss, damage, destruction, misuse, or pilferage.

•Provide diagnostic services and perform restoration, fault isolation, quality control testing, trending analysis, performance monitoring, and troubleshooting. Troubleshoot all circuit outages utilizing automated diagnostics systems, interpret and report diagnostics findings. Provide remote diagnostics of a given symptom, issue, or problem, in support of on-site operational requirements. Provide trending analysis, root cause analysis, and documentation for all troubleshooting measures for metrics reporting and make available to the Government upon request.

•Report on incidents impacting TCF operations. Provide incident management to include recording, classification, initial response, investigation, diagnosis, resolution, recovery, and incident closure. Administrative Tool Set (TCATS) within 30 minutes of Incident Resolution

•Provide circuit certification and accreditation technical support. When requested by the Government, request circuit certification and accreditation documentation from DISA utilizing their organization workflow email inbox and provide documentation to the Government. 

•Provide all cable maintenance to include cable installation, fiber replacement, reconfigurations, testing, troubleshooting, and management.

•Implement physical connections on frames, patch panels, cabling, and equipment.

•Establish electrical connections and configure ADTRAN nodes and LARSCOM Channel Service Unit/Data Service Unit (CSU/DSU) nests, multiplexers, modems, equipment, and peripheral devices.

•Maintain all hardware, software, and cabling for secure voice operations of the Defense Red Switch Network (DRSN). 

•Ensure TEMPEST requirements are met in areas where classified information is processed. Assist SSO with reaccreditation of SCIF requirements.  TEMPEST requirements and documentation are updated and maintained within the TCF. 

•Establish, update, and maintain provisioning records, circuit layout records, master station log, permanent/temporary circuit history folders and site-specific system and equipment records, diagrams, and configurations to aid restoration and troubleshooting efforts. 

•Maintain equipment manuals, service manuals, operations manuals, technical orders, and Standard Operating Procedures (SOPs).

•Document and report updates and/or enhancements to equipment performed in-house or by outside organizations for service life extension, improved reliability, or for any other purpose.  

•Safeguard and maintain all cryptographic equipment and materials to include user handling and reporting. This includes safeguarding, receiving, accounting for, handling and using material until it is destroyed or returned to the COMSEC account.

•Load and destroy COMSEC material. 

Job Requirements:

•Minimum of 3-5 (Journeyman) years of experience in operations and maintenance, contractor support, or a similar field. 

•Knowledge of the space surveillance network and satellite catalog is desirable.

• Familiarity with classified information handling and security management processes. 

•Provide on-call support when situations arise requiring two-person integrity (TPI).

     oMust respond by phone within 30 minutes of notification   

     oMust be on-site within 1 hour