What are the responsibilities and job description for the Technical Writer position at Centuria?
Job Title: Technical Writer
Location: Norman, OK
Clearance: Public Trust
Program: RMSS
Company/ Program Description:
Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.
The Washington Post has recognized Centuria Corporation as one of the top workplaces in the DC Metro area for 2024. This award celebrates nationally recognized companies that make the world a better place to work together by prioritizing a people-centered culture and giving employees a voice. The Top Workplaces USA award is based entirely on feedback from an employee engagement survey completed by the employees of participating workplaces. Centuria is honored to have been awarded this distinction.
PROGRAM DESCRIPTION:
This role will be supporting the National Weather Service (NWS), Next Generation Radar (NEXRAD) Radar Operations Center (ROC). As a member of their Program Branch Team, you will support the 159 Doppler weather radars that provide critical tornado and severe weather warning observations across the Continental U.S., Alaska, Hawaii, Puerto Rico, Guam, and Korea. The ROC team is involved in every phase of the hardware and software lifecycle across business and technical applications; they also provide facility support, program management, and quality assurance. This contract involves customer touch points within NWS, Department of Transportation, and the Air Force.
Job Responsibilities:
● Develop and maintain technical documentation for NEXRAD radar equipment, ensuring accuracy, clarity, and consistency.
● Collaborate with subject matter experts (SMEs) to gather information and ensure technical accuracy of documentation.
● Write and edit technical documents such as user manuals, installation guides, maintenance procedures, and technical specifications.
● Utilize expertise in Adobe Frame Maker and Acrobat to format and publish documentation in various formats, ensuring accessibility and usability.
● Demonstrate proficiency in modification and documentation processes, ensuring compliance with industry standards and regulations.
● Collaborate with cross-functional teams including engineers, product managers, and quality assurance personnel to gather information and validate technical content.
● Manage documentation projects, including planning, scheduling, and coordinating tasks to meet deadlines and deliver high-quality documentation.
● Conduct reviews and audits of existing documentation, identifying areas for improvement and implementing necessary revisions.
● Communicate complex technical concepts in a clear and concise manner tailored to the target audience.
● Participate in documentation planning meetings, contributing ideas and suggestions for improving documentation processes and standards.
● Ensure documentation meets organization branding and style guidelines, maintaining consistency across all documentation products.
● Assist in the development and maintenance of templates, style guides, and other documentation tools to streamline the writing process.
● Provide support during software and hardware deployments and customer support activities, ensuring documentation meets customer needs and enhances user experience.
● Stay updated on industry trends, technologies, and best practices in technical writing and documentation.
Job Requirements:
● An Associate Degree in Communications, English or similar field is desired. A Bachelor of Arts degree is preferred. Relevant technical experience may be substituted for education on a case-by-case basis.
● At least one year of experience in writing and editing technical documentation.
● Experience in writing and editing technical documentation on radar equipment is highly desirable.
● Knowledge of the modification and documentation processes is highly desirable.
● Knowledge of Adobe Frame Maker (General and Structured) is highly desirable.
● Strong communication and technical writing skills.
● Ability to support projects with minimal supervision.
● Ability to multitask and prioritize.
● Occasional travel may be required.
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