What are the responsibilities and job description for the Associate Systems Analyst - HR position at Centurion Consulting Group, LLC?
Job Description
Centurion is immediately hiring an HR Analyst for an assignment in Richmond, VA. The individual will provide support to users, employing a high degree of customer service, technical expertise and timeliness by using various techniques for resolving problems. This individual will provide technical support for business specific applications. Is responsible for escalation of problems to the Director of HR Services as necessary. This position is 100% onsite.
Responsibilities
Application Systems Support - 40%
Maintains optimal function of HR systems, which may include configuration, development, maintenance, and upgrade to applications, systems, and modules.
Manages permissions and accesses to HR systems; ensures system compliance with data security and privacy requirements.
Perform configuration changes, testing and implementation of internal HR initiatives using HR systems solutions
Serves as liaison between HR, information technology, external vendors, and other stakeholders for HRIS design and implementation projects.
Frequent interactions with customers and effective in interpersonal communication and problem solving.
Uses a high degree of patience and problem management techniques to solve problems.
Adheres to Company and IT standards in resolving problems.
Provide technical support for business specific applications.
Maintain expert knowledge of all phases of business-specific technology requirements.
Maintains own schedule of priorities.
Ability to express technical concepts in terms that are understandable to the business users.
Produce documentation relating to implementation and performance standards and ensuring on-going currency and relevance of these standards.
Data Management and Analysis - 30%
Strong analytical and conceptual skills
Maintain a high level of discretion regarding access to and reporting of sensitive data contained within the supported system(s).
Prepares new report templates for HR staff, managers and executives to execute as needed.
Collects and compiles HR metrics and data from a variety of sources including HR system(s), employee surveys, exit interviews, employment records, government labor statistics, competitor's practices, and other sources.
Manages permissions and accesses to HR systems; ensures system compliance with data security and privacy requirements.
Business Analysis - 30%
Review HR business processes to identify opportunities in which technology solutions can replace manual processes; coordinate testing and implement solutions.
Ability to express technical concepts in terms that are understandable to the business users.
Analyzing, understanding, and documenting "current state" processes to understand the context and implications of change.
Assembling and presenting information to management-level positions, as necessary.
Coordinating User Acceptance Testing, as necessary.
Prepares training materials, guides, documentation and performs user training as needed.
Competencies
Analytical Skills
Research data discrepancies
Follow workflow logic
Resolve QA defects
Project Management
Create simple project plans
Ability to set milestone dates
Provide updates in meetings, emails or software
Skills and Knowledge
Handles constructive criticisms well and uses them for professional growth.
Builds appropriate rapport, and builds constructive and effective relationships.
Uses diplomacy and tact and the ability to diffuse high-tension situations comfortably.
Maintains peer relationships and can quickly find common ground and solve problems.
Spends his / her time and the time of others on what's important;
Quickly zeroes in on what's critically important to finishing tasks, can quickly sense what will help or hinder in accomplishing a goal.
Eliminates roadblocks and creates focus.
Working Relationships
Works with the end users and all associates of the business specific application. Also, partners with the IT Services department, and users for other business specific applications as required.
Education and Experience
Education : B.S. Degree in Information Services, Business Administration, or equivalent education and work experience
Experience : A few years of diverse business experience in mortgage banking, housing program administration or other business related experience. A few years of experience in project management, information systems administration, business application systems, and / or organizational business systems implementation. A few years of experience in application administration. A few years of experience in hardware / software support in a medium sized environment, Working knowledge of SQL queries. Understanding of ITIL and ITSM methodologies
Position Details :
Clearance : N / A
US Citizenship or Authorization to work in US required
Travel :
Centurion Consulting Group, LLC is an Equal Opportunity Employer EOE M / F / D / V
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