Room Inspector

SUMMARY

The Rooms Inspector is responsible for ensuring that high standards of cleanliness are held for all housekeeping assigned cleaning areas to include hotel rooms, linen rooms, elevators and public areas based on guidelines.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

1. Responsible to the Housekeeping Coordinators and Executive Housekeeper for successful performance of assigned duties. 
2. Responsible for assuring detailed cleanliness of all housekeeping assigned areas with particular attention given to the cleanliness and functionality of hotel guestrooms. 
3. Verify/investigate any quest room issues from previous stays and document and report those issues to the housekeeping coordinator.  Keep records of those issues.  
4. Keep detailed notes of all maintenance related issues in rooms and report those to the coordinator so work orders can be completed. 
5. Responsible for the supervision and performance of the housekeepers.
6. Assist management in the development of staff, evaluation and new hires.
7. Review housekeeping activities with Housekeeping Management staff. Meet with departmental managers as necessary.
8. Will be directing staff members in making corrections to hotel rooms or any assigned areas if have not been completed correctly.
9. Ensure the safety and security of employees and guests. Manage process and programs to efficiently control and reduce loss time injuries.
10. All other duties as assigned. 

REPORTING LINE

You will report directly to the Housekeeping Coordinator then to the Executive Housekeeper.

QUALIFICATION REQUIREMENTS

• Must have excellent communication skills, be polite, and present a neat appearance at all times. Must be able to read and write to ensure proper and accurate report completion.
• Working knowledge of Computers and MS Office.
• The ability to work with others as a team in an efficient manner. 
• Ability to perform assigned job duties under frequent time pressure in an interruptive environment. 
• Knowledge of Innkeepers laws and OSHA regulations and local Health Department standards. 
• Knowledge in the safe use of cleaning products.  
• Ability to use house cleaning equipment. 
• Always maintain a pleasant, friendly, and welcoming attitude at all times.  
• Have knowledge of all special events and promotional activities.
• Answer all calls in a prompt and friendly manner.
• You will need to be available to work all shifts.
• You must be at least 18 years old to work in the hotel.
• You also must be able to pass a background investigation and obtain and maintain a WV Racing License. 

EDUCATIONAL 

High School Diploma or equivalent is preferred but not necessary.

PHYSICAL DEMANDS

You will need to be able to stand or sit for prolonged periods of time. The ability to push, pull, kneel, twist, carry and lift up to 30 lbs.  

WORK ENVIRONMENT

1. Will be exposed to working in a noisy, smoke/secondary smoke environment. Work area may be located in a high-rise hotel, storage and linen rooms and public areas as assigned.
2. Exposed to all temperatures, some excessive noise, dust, fumes, and smoke and cleaning chemicals.  Use of elevators and stairs.

MATERIALS AND EQUIPMENT DIRECTLY USED

You will be in direct contact with various cleaning chemicals.