What are the responsibilities and job description for the Customer Service Representative position at Century Group?
Century Group has a leading manufacturing client that is in search of an entry-level Customer Service Representative to join a team in Englewood. Qualified candidates with 1 years of accounting experience are encouraged to apply. Local candidates only.
7am-5pm Schedule
Job Description :
- Troubleshoot account problems and resolve other general inquiries over the phone to maximize the customer experience
- Demonstrate functional skill in communicating via email, utilizing basic account information pertaining to the customer
- Process customer orders and issue credits accurately and in a timely manner
- Perform administrative responsibilities such as checking faxes and email on a daily basis, writing sample order requests and special orders when necessary
- Work independently and escalates issues as appropriate
Requirements :
Century Group is an award-winning recruiting and staffing firm that provides top-tier accounting and finance talent to start-up, mid-market and Global 1000 enterprises on a direct hire, temporary and temp-to-hire basis. Our specialized focus, extensive talent network and over 25 years of experience guarantee we'll identify, evaluate and deliver the right professional to you-fast.
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