What are the responsibilities and job description for the Hotel Housekeeping Supervisor position at Century Hotel Group?
Job description
As a Hotel Housekeeping Supervisor, you will supervise the housekeeping staff while implementing and supporting best-in-class hospitality practices, with an eye on maximizing guest satisfaction and ensuring repeat business.
Your specific duties in this role will include:
- Inspecting guest rooms, public areas, pool, etc. after they are cleaned by Housekeeper to ensure quality standards
- Running sold room reports, verifying room status, determining discrepant rooms, prioritizing room cleaning, and updating status of departing guest rooms
- Assisting management in managing daily activities
- Acting as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
- Documenting and resolving issues with discrepant rooms with the Front Desk
- Preparing, distributing, and communicating changes in assignment sheets/work boards
- Communicating issues to next shift
- Completing required paperwork
- Assisting management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Job Requirements
We are looking for a friendly and enthusiastic Hotel Housekeeping Supervisor with strong leadership skills and a firm commitment to ensuring the best possible customer service and guest experience. You should also have solid decision-making, problem-solving and time management skills. It is also important that you have excellent communication, interpersonal and active listening skills as well as the ability to effectively delegate tasks as appropriate.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $14 - $15
