Chief Operating Officer

Job Description

Job Description

Position : Chief Operating Officer (COO) - CENTURY HOUSING

Century Housing Corporation is a mission-driven Community Development Financial

Institution (CDFI) supporting quality affordable home development throughout California.

With offices in Culver City, Long Beach, and San Francisco, Century provides innovative end-

to-end financing from predevelopment to permanent loans. In addition, Century has both

real estate development and service provider arms which together with financing seek to

address the affordable housing and service needs of a diverse income range of projects and

residents. Century and its three main enterprises are all 501 ©-3 entities.

For three decades Century, through creative investments and strategic collaborations, has

successfully created and preserved over 60,000 homes, making a meaningful impact on

communities throughout California.

We are looking for a Chief Operating Officer (COO) to join our Team as we get ready for the

next chapter in Century’s history of providing finance, affordable housing developments

and service delivery.

Century offers a generous benefits package, and our employees have voted us one of the

best nonprofits to work for.

Job Description Summary

The Chief Operating Officer position will be based at Century’s corporate offices in Culver

City, CA.

Salary Range : $285-320k

Work Setting : Monday - Friday (in-person); Hybrid working model negotiable (in-office

for three days and remote for two days).

Summary of Position :

The Chief Operating Officer (COO) reports directly to the President & CEO and is tasked with

managing the internal operations of the organization. This role ensures that the organization

is effectively staffed, managed, and governed to fulfill Century's mission and values. The COO

oversees the Lending Division, Housing Division, Century Villages of Cabrillo affiliate, Human

Resources, IT Department, and overall office operations. Collaborates with the President &

CEO and the Senior Management Team to develop and implement externally communicated

goals and broader organizational goals.

Primary Responsibilities :

1. Develop and implement systems and processes to support sustainable growth and

improve operational efficiency.2. Oversee cross-departmental operations, ensuring clear communication and accountability

across the Lending and Housing Divisions and Century Villages at Cabrillo.

3. Work closely with the President & CEO to shape and execute the company’s business

strategy, focusing on achieving key operational milestones.

4. Manage day-to-day operations across various departments, ensuring seamless

coordination and optimal performance.

5. Ensure effective resource allocation, budget management, and financial oversight to meet

company goals and maximize profitability.

6. Collaborate with the CFO to develop and monitor the annual operating budget and long-

range financial forecasts, ensuring appropriate staffing levels.

7. Monitor financial performance against the budget and identify cost-saving opportunities.

8. Communicate budget-related issues to the President & CEO and strategize on resolutions.

9. Review and oversee the implementation of cross-departmental programs, policies, and

procedures for maximum efficiency.

10. Collaborate with the real estate development team on new affordable housing projects,

including site selection, financing, and permitting.

11. Ensure compliance with laws and regulations related to affordable housing, including

Low-Income Housing Tax Credits (LIHTC).

12. Promote collaboration and communication across departments.

13. Provide coaching and mentoring to staff, conduct performance reviews, and develop

goals.

14. Oversee IT operations and manage IT consultants.

15. Oversee Human Resources and manage any consultants.

16. Monitor and evaluate property performance, identifying areas for improvement and

implementing necessary changes.

17. Ensure compliance with local, state, and federal regulations related to affordable

housing.

Qualifications :

• A Master's Degree in Business Administration or Public Administration is required; a

Bachelor's Degree in business, community development, or a related field, or

equivalent experience is also acceptable.

nonprofit organization is preferred.

overseeing budget management.

programs, and management practices.

services, property management, asset management, human resources, resource

development, and community outreach is essential.

2Knowledge, Skills, and Abilities :

1.Job Knowledge : Possesses the necessary knowledge, skills, and abilities to effectively

perform the role. Demonstrates an understanding of relevant policies, procedures, goals,

objectives, operational entities, requirements, and activities pertinent to the assigned

organizational unit.

2. Initiative : Takes proactive steps to identify and implement solutions for unforeseen

challenges.

3. Leadership : Capable of organizing and inspiring individuals to achieve goals while

fostering a sense of order and direction among team members.

4. Operational Management : Oversees and directs all facets of daily operations across

various departments, including lending, development, finance, and property management.

5. Growth Mindset : Cultivates an environment of trust and psychological safety. Promotes

diverse perspectives and encourages team members to challenge themselves, learn from

setbacks, and pursue continuous improvement. Values curiosity, adaptability, and resilience.

6. Teamwork : Effectively balances individual and team responsibilities; demonstrates

openness to different viewpoints; actively seeks and provides constructive feedback;

contributes to fostering a positive team atmosphere.

7. Innovation : Generates valuable and original ideas. Approaches problems with a fresh

perspective and effectively implements creative solutions. Welcomes diverse viewpoints to

enhance and support innovation.

8. Communication : Exhibits exceptional written and verbal communication skills, with the

ability to represent the organization effectively to a broad range of stakeholders and

Salary : $285,000 - $320,000