What are the responsibilities and job description for the Inside Sales Representative position at CENTURY HVAC DISTRIBUTING?
Job Details
Description
"At Century A/C Supply, we provide heating, ventilation, and air conditioning (HVAC) solutions to licensed contractors, the multifamily industry, and commercial properties at our 12 Texas locations. Our mission is to empower employees to provide exceptional service in every interaction while embodying our company values:
Gung Ho!: Embodies the companys values and culture
Committed: Dedicated to completing tasks and achieving goals
Dependable: Undeniably reliable
Exceptional Service: Expected service and then some
Responsive: Quick to react and acknowledge all
The Inside Sales Representative plays a crucial role in delivering our mission and achieving our goals. In this role, you will be responsible for greeting customers and taking orders of HVAC products and supplies, assisting customers with warranty returns and credits, as well as handling customer inquiries regarding products and/or services. You should provide friendly and efficient service to ensure maximum customer satisfaction. The Inside Sales Representative should make sure the customer receives the correct products in the correct quantity at the correct time so they can keep members of our community comfortable in their homes and workplaces.
Typical duties include but are not limited to:
Prepare quote orders for customers
Prepare invoice orders taken via telephone, fax, or over the counter
Process sales by credit card, cash, or checks and verifying customers are authorized company personnel
Issue credits for items returned according to company policy
Assist warehouse personnel in pulling and preparing sold products using automated machinery for assistance
Assist, troubleshoot and/or research customers inquiries regarding products and/or services
Perform cycle counting and/or daily deposits according to branch schedule
Maintain general appearance of branch showroom, warehouse and grounds
Ensure that each customer leaves the store satisfied
Educational Requirements and/or Experience Required:
A high school diploma or equivalent and at least 6 months of sales and/or HVAC experience is preferred. Basic level understanding of air conditioning and heating knowledge. Excellent interpersonal and communication skills and a neat personal appearance.
Skills:
Good verbal, written, and conflict resolution skills
Ability to operate warehouse machinery
Must be able to lift 50 lbs.
Ability to sit for several hours at a time
Basic mathematics skills (add, divide, multiply and subtract units of measure)
Performance Expectations:
60 orders per day
250 lines per day"
Qualifications
"Come see why Centurys Gung Ho Culture has been recognized by the Houston Chronicle as a Top Workplace and one of the Top 100 Privately-Owned companies headquartered in Houston. Start your career with Century today to enjoy the family atmosphere and a generous benefits package including:
Voluntary Benefits: Medical (EPO & HSA Options), Dental, Vision, Life Insurance, Short Term Disability
Company Paid Benefits: Long Term Disability, Basic Life Insurance, and AD&D
Century Employee Relief Fund that provides financial assistance to employees in times of need
401(k) Retirement Program with Company Match
Paid Time Off & Paid Holidays
Employee Performance Bonus
Quarterly Performance Incentives
Employee Referral Bonuses
Annual Profit Sharing Bonus
Tenure & Individual Achievement Awards
Employee Training & Development Programs
College/Trade/Technical School Tuition Reimbursement
College/Trade/Technical School Scholarship Opportunity for Employees & Families
Free Financial Advising
Wellness Program with Financial Incentives
Free New Hire Apparel & Annual Uniform Spending Account
Free coffee and popcorn
For additional information and the latest details about why Century is a great place to work, please visit Careers.CenturyAC.com today!"
Salary : $17 - $21
