What are the responsibilities and job description for the Office Secretary position at Century Security & Communication, Inc.?
Responsibilities:
- Answer phone calls, helping the customer or sending the phone call to the right person to help the customer.
-Take service tickets with as much information as possible, asking questions if needed.
- Coordinate and schedule installations, service and sale appointments.
- Handle inputting in office programs and following protocols.
- Handle checking in equipment, sending in for repairs/returns and keeping track of repairs.
- Provide customer support and address inquiries or concerns
- Maintain office filing systems and organize documents
Skills:
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Proficient in using Microsoft Office or similar office software
- Ability to multitask and prioritize tasks effectively
- Strong written and verbal communication skills
- Customer service-oriented mindset
- Ability to work independently as well as part of a team
This position offers an opportunity to work in a professional office environment with a supportive team. If you are a motivated individual with excellent organizational skills, we encourage you to apply for this position.
Qualifications
- Strong communication skills, both verbal and written
- Proficient in Microsoft Office
- Excellent organizational and time management abilities
- Previous experience in customer service and clerical roles
- Familiarity with filing systems and data entry tasks
- Ability to manage multiple tasks efficiently in a fast-paced environment
- Experience with phone etiquette and handling multi-line phone systems
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $15
