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Imaging Service Engineer IV 24762

Cephas Consultancy Services Private Limited
San Francisco, CA Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/11/2025

Job Description

Job Description

Term : Permanent

Min-Salary : $

Max-Salary : $

Experience : 10 Years

State : CA

Description

The?Field Service Engineer IV?maintains high?quality medical imaging equipment for our customers, including systems applications, quality checks, calibration, operating system help, software assistance, technical support, and issue troubleshooting.

TECHNICAL SKILLS :

  • Must have MR / CT experience. GE preferred but will consider candidates with Philips or Siemens.
  • Must have formal training

COMPENSATION : Base Salary : $K

Company vehicle provided

What is in It for You?

  • The opportunity to make a real impact on patients’ lives.
  • Comprehensive Benefits Package.
  • Tuition Reimbursement.
  • Up to a 3% match on your 401K.
  • Make any day a pay day with Daily Pay.
  • What You Will Do in This Role

    FIELD SUPPORT (75%)

  • Troubleshoot high?end medical imaging equipment.
  • Establish and adhere to preventative maintenance schedules.
  • Maintain customer service logs and internal service records.
  • Solve issues with medical imaging applications, electrical components, computer hardware, and software, mechanical and hydraulic systems.
  • Follow Health and Human Services, Environment Health and Safety and / or all other applicable regulatory requirements.
  • Perform service, calibrations, and quality assurance check for an entire imaging system as per the ISO13485 standards.
  • TECHNICAL SUPPORT (10%)

  • Deliver technical support on high?end medical imaging equipment online and or via telephone.
  • Communicate daily with customers to ensure resolution and proper follow?up.
  • Maintain system performance by performing system monitoring and evaluation, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load / stress testing; escalating application problems to Original Equipment Manufacturer (OEM).
  • APPLICATIONS SUPPORT (5%)

  • Interact regularly with radiologists, technicians, physicians, and other medical professionals to keep abreast of new and existing imaging solutions, issues and trends.
  • SOFTWARE SUPPORT (10%)

  • Provide continuous up-time support for applications software issues associated with the X-ray and Vascular modalities.
  • Utilize Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration.
  • Prepare users by designing and conducting training programs, providing software support and reference.
  • Supply online and telephone support for Windows and Linux.
  • What You Will Need for This Role

  • Minimum 10 ?years of high?end medical imaging equipment maintenance and repair experience.
  • High School Diploma or GED
  • Must hold a current, valid, and unrestricted driver’s license. Must have a safe driving record.?
  • Basic computer skills; understanding of computer networks and equipment interaction.
  • Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed to support a 24 / 7 schedule.
  • Willingness to travel periodically to support business needs.
  • The ability to lift, push and / or pull up to 75 pounds.
  • The ability to often bend, stoop, twist, climb, crouch / squat, kneel / crawl, sit, stand and walk for extended periods of time.
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