What are the responsibilities and job description for the Chief of Staff position at Cerbo?
The Company
Cerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around the world – use Cerbo for most everything they do in their day-to-day operations. Cerbo originally started as a developer’s nights-and-weekends project. And has grown into one of the leading EHR systems for functional or “root cause” medicine and membership- or cash-based clinics. Because of our unique origins, we often approach things a bit differently. That is, success for us is not just about the bottom line. It’s more about providing a great product, operating with integrity, and supporting our clients and our team. During the past four years our team has grown, and thousands of practitioners and patients use our product. To this end, we’re looking for a Chief of Staff to join our growing team.
What You’ll Do
Cerbo is a dynamic and innovative company dedicated to enhancing our digital presence and improving customer engagement. We are looking for a high-functioning Chief of Staff to join our team and drive value creation and operational improvements. The Chief of Staff will play a critical role in supporting the executive team, driving strategic initiatives, and ensuring the smooth operation of the organization. This individual will work closely with various departments to enhance efficiency, foster collaboration, and achieve our business goals.
Primary Responsibilities
Strategic Planning: Collaborate with the executive team to develop and implement strategic plans that align with Cerbo's goals and objectives.
Project Management: Lead and manage key projects across the organization, ensuring timely and successful completion.
Operational Efficiency: Work closely with executive team to create, implement, and roll out plans for operational processes, internal infrastructures, reporting systems and company policies all designed to foster growth, profitably and efficiencies within the company.
Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, including customers, partners, and vendors.
Communication: Serve as a liaison between the executive team and other departments, ensuring clear and effective communication.
Performance Monitoring: Track and report on key performance metrics, providing insights and recommendations for improvement.
Team Leadership: Mentor and support team members, fostering a culture of collaboration and continuous improvement.
What You’ll Bring
Bachelor's degree in Business Administration, Management, Consulting, Operations, or a related field; MBA preferred.
3-5 years prior work experience in finance, consulting, engineering or operations
Proven experience in a similar role, preferably in a fast-paced, dynamic environment.
Strong project management skills with a track record of successfully leading and completing projects.
Excellent communication and interpersonal skills, with the ability to interact with the executive leadership team and build rapport with external stakeholders.
Ability to think strategically and execute tactically.
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a team.
Compensation and Benefits
Competitive compensation based on experience
Comprehensive health, dental and vision benefits
401(k) plan with matching company contribution
Short-term disability & long-term disability insurance
Paid Time Off and company holidays
Full suite of remote working tools and processes
Location: 100% remote
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.