What are the responsibilities and job description for the Front Office Medical Assistant position at Cerritos Foot & Ankle?
Our podiatric medical practice is looking for an experienced front office medical assistant with at least two years in the medical field. Must be friendly, nice, kind, presentable, courteous to patients and be fluent in Spanish. The ideal candidate will be passionate about providing exceptional patient service and possess a strong background in medical administrative support as well as be flexible to provide back office support when needed.
Responsibilities:
- Help new patients schedule appointments and make sure that follow up appointments are made while coordinating with medical staff
- Greet everyone entering the office and manage patient check-in and check-out processes efficiently
- Collect balances/deductibles/co-insurance/co-pay at the time of visit according to office policies
- Verify insurances and request authorizations
- Maintain patient records accurately and ensure confidentiality
- Handle inquiries over the phone, in-person, and via email
- Support medical staff with administrative tasks as required
- Clean and sanitize rooms between patient visits
Requirements:
- Familiarity with medical terminology and procedures
- Ability to multitask, think critically to make decisive judgement, and work effectively in a fast-paced environment
- Strong communication and interpersonal skills are essential
- Strong organizational and clerical skills
- Strong computer skills and use of Microsoft Office
- Fluent in Spanish
Education and Experience:
- Minimum 2 years prior experience in a medical setting – specifically front office
- High School Diploma or equivalent
- Certification from an approved medical assistant program
- Experience using EMR; eClinicalWorks experience is a plus
Salary : $19