What are the responsibilities and job description for the Office Associate position at CertaPro Painters of Germantown, TN?
CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients.
Position Overview:
- Provide support to the following functions: Marketing, Sales, Production, Finance, Administration, Human Resource and Business Development.
Responsibilities:
- Represent the company to customers, painters and associates.
- Create sales packages, send and schedule estimates for Sales Associates
- Send estimate follow up letters to customers with Sales Associate’s direction.
- Ensure all marketing tactics are executed as per the Company’s Annual Marketing Plan.
- Ensure all customer mailing lists are up to date.
- Maintain inventory and update all point of sale material.
- Order paint and materials with Production Associate’s direction.
- Pay all bills and maintain all files in Quickbooks
- Process Painter Payroll on all jobs weekly
- Invoice and process payments from customers
- Manage production calendar for all jobs daily/weekly and monthly
- Assign (with Sales Associates direction) workorders
- Manage paperwork for new hires and 1099 contractors
- Conduct constant follow ups with customers.
- Participate in regional or national on-going training conferences/meetings.
- Maintain vendor relations and files (insurance, equipment vendors, suppliers and crews)
Qualifications/Certifications:
- High school diploma
- College degree a plus
- Experienced with social media and digital marketing
- Organized and detail oriented
- Knowledge of Microsoft office packages especially Excel
- Proficiency in QuickBooks
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- 5 years of Office Assistant experience (preferred)
- Dual language a plus (English/Spanish)
Each CertaPro Painters® business is independently owned and operated.
Salary : $35,000 - $48,000