Business Manager

COMPANY OVERVIEW:

Certerra (formerly RMA Companies) is a growing national provider of testing, inspection, and certification services that support innovation in new product development, quality assurance, for project delivery, and engineered solutions for asset management. We are passionate about contributing to the sustainable development of the communities we serve.

We are a national firm with a global reach serving national and international clients from 40 offices located in 10 states and are ranked on ENR’s Top 500 list alongside the nation’s top firms. With a 60-year history, Certerra has a passion for high-end services, constant innovation, and investment in the development of world-class laboratory facilities, and interactive management technologies. Each member of our staff is committed to service, innovation, and the success of our clients. The company is a rapidly growing portfolio business under a private equity firm, currently generating approximately $260 million in revenue with aggressive growth through strategic acquisitions.

POSITION OVERVIEW:

The Business Manager plays a key role in overseeing project setup, financial tracking, and client billing processes. This position is responsible for managing subcontractor documentation, ensuring accurate and timely invoicing, and maintaining compliance with contract terms. The Business Manager collaborates closely with project teams, clients, and internal departments to resolve billing issues, monitor project earnings, and support overall operational efficiency. Additionally, this role acts as a liaison for shared services such as safety, HR, and claims, while providing critical administrative and accounting support to the division.

KEY RESPONSIBILITIES:

• Build and complete project setups including, but not limited to: review and management of quotes and estimates in Sales Force, set up of project work break down structure, billing terms, rate tables, and budgets, processing contracts, change orders, ordering insurance, preliminary notices, other required forms, and creation of physical and digital files
• Approve new clients/accounts in SalesForce
• Coordinate with sub-consultants to receive invoices and backup in a timely manner
• Recommend monthly accruals to corporate controller as necessary to properly account for direct costs incurred during the period for which we did not receive timely subconsultant invoices
• Enter costs for sub-consultant charges in accounts payable, and coordinate with divisional president and corporate controller to approve timing of payment for subconsultant invoices
• Ensure that clients receive invoices and make payments in compliance with the established billing timeline and contract terms, including all required backup, exhibits, and supporting documentation (e.g., Certified payroll)
• Work with clients’ Project Accountants and Project Managers to resolve billing and collection issues
• Create project earnings and detail reports and submit them within the assigned deadlines
• Develop relationships with clients to ensure their experience with RMA is positive and helpful
• Take responsibility for processing subcontractor contracts, change orders, and invoices while helping subcontractors maintain compliance with company policies
• Issue preliminary lien notices, DAS 140, and other initial job setup documents
• Send statements and contact clients to address past-due invoices at a minimum monthly
• Prepare and distribute weekly TCP reports for division
• Sign conditional waivers and releases for payment
• Act as local liaison with shared service staff and communicate as needed to assist with safety, human resources, claims management, and other functions to provide a local resource to the division
• Complete additional accounting and administrative duties as needed

We are an Equal Opportunity Employer. This Company is dedicated to both the letter and the spirit of the equal opportunity employment laws. All applicants and all employees will be evaluated on the basis of their ability, competence, and performance of the essential functions of their positions. There will be no discrimination on the basis of race, sex, national origin, religion, age 40 and over, disability, sexual orientation, marital status, or any other classification which may be protected by federal, state, or local laws. In compliance with the Americans with Disabilities Act, we specifically offer equal opportunity for all employees or job applicants who may have a physical or mental disability. Such persons will be hired on the basis of their ability to perform the essential functions of the job in question. Likewise, their work will be evaluated on their performance of these essential functions. We will offer reasonable accommodation to individuals with disabilities, to the extent that Company resources allow without undue hardship. As part of our equal employment policy, there will be no wage differentials based on gender, between men and women employed in the same establishment, on jobs that require equal skill, effort, and responsibility, and which are performed under similar working conditions.