What are the responsibilities and job description for the Experienced Automotive Glass Technician position at Certified Auto Glass?
Company Overview
Certified Auto Glass is a leading provider of automotive glass repair and replacement services. Our commitment to precision, safety, and customer satisfaction has made us a trusted name in the industry. As we continue to expand, we are looking for skilled Auto Glass Technicians to join our team and provide high-quality service to our customers.
Position Summary
The Auto Glass Technician is responsible for the installation and repair of automotive glass on a variety of vehicle makes and models. This position requires strong attention to detail, technical expertise, and a commitment to providing exceptional customer service. The role involves working in a mobile service capacity, using a company-provided vehicle to complete jobs at customer locations.
Key Responsibilities
- Replace and repair automotive glass in accordance with industry standards and company guidelines.
- Conduct pre- and post-inspections with customers to ensure quality and satisfaction.
- Safely remove and install trim panels and interior components without causing damage.
- Utilize specialized tools and scanning equipment for accurate installation and calibration.
- Accurately document repair orders, parts usage, and customer interactions using a mobile device.
- Inspect and check in parts, communicating additional needs to management with a sense of urgency.
- Maintain a clean and organized work area, removing all glass debris and excess materials from vehicles.
- Operate as a mobile technician, traveling to customer locations in a company-provided vehicle.
- Ensure all equipment and tools are properly maintained and in good working condition.
- Conduct a final inspection with the customer and obtain required signatures.
- Handle administrative duties, including payment collection and completing required paperwork.
- Maintain accountability for assigned inventory, including tools, mobile devices, and company vehicles.
- Perform additional duties as assigned by management.
Qualifications & Experience
- Minimum of 2 years of experience in automotive glass installation and repair.
- Strong knowledge of glass installation techniques, adhesives, and calibration procedures.
- Excellent customer service and communication skills.
- Proficiency in using computers, mobile devices, and repair documentation software.
- Ability to work independently and manage time effectively in a mobile service environment.
- A valid driver’s license with a clean driving record.
What We Offer
- $5,000 sign-on bonus for experienced technicians.
- Competitive compensation with performance-based incentives.
- A company-provided vehicle for mobile service jobs.
- Paid training and certification opportunities.
- Comprehensive benefits package, including health, dental, vision, 401(k), and paid time off.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Compensation Package:
- Signing bonus
Schedule:
- Monday to Friday
Experience:
- Auto glass: 2 years (Required)
- Vehicle maintenance: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 50% (Preferred)
Work Location: On the road
Salary : $60,000