What are the responsibilities and job description for the Lead Diesel Technician position at CERTIFIED FLEET SERVICES?
For SARASOTA FLORIDA Location
At Certified Fleet Services, the Lead Diesel Technician is a key figure in ensuring the smooth operation and growth of our service center. This role requires deep expertise in diesel technology, while also overseeing daily service department activities and driving team development. The Lead Technician will foster a collaborative environment, ensuring that all technicians are equipped for success. This position offers an opportunity to contribute to both operational excellence and the growth of individuals within the team.
ABOUT OUR COMPANY
We are Certified Fleet Services.* We provide truck repair and maintenance services, and we are growing by the day. Our mission is to get our Customers back on the road faster, with no comebacks. We are accountable* and results oriented in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are inspirational, disciplined, excellent, and aligned.
Objectives:
Provide strong leadership to the service team, fostering a culture of excellence, collaboration, and accountability. Manage and coordinate the activities of technicians to ensure timely completion of tasks and adherence to quality standards.
Utilize comprehensive knowledge of diesel engines, systems, and components to diagnose, repair, and maintain vehicles effectively. Offer guidance and support to technicians in troubleshooting complex issues and implementing best practices.
Ensure exceptional customer service by addressing client inquiries, concerns, and feedback promptly and professionally. Collaborate with the customer service team to uphold high levels of customer satisfaction and loyalty.
Continuously assess and improve service department processes to enhance efficiency, productivity, and profitability. Implement measures to streamline workflow, reduce downtime, and maximize resource utilization.
Take an active role in the training and development of technicians, providing mentorship, technical guidance, and opportunities for skill enhancement. Identify training needs and facilitate relevant training programs to enhance team capabilities.
Conduct regular performance evaluations, provide constructive feedback, and recognize outstanding achievements. Address performance issues promptly and implement corrective actions as necessary.
Oversee inventory control processes to ensure adequate stock levels of parts, tools, and equipment required for service operations. Monitor inventory turnover, minimize wastage, and optimize inventory costs.
Uphold safety standards and regulatory compliance in all service operations. Implement safety protocols, conduct regular safety inspections, and ensure adherence to relevant regulations and guidelines.
Stay abreast of industry trends, technological advancements, and best practices in diesel technicians. Recommend and implement initiatives for continuous improvement to enhance service quality and customer experience.
Performs additional duties as assigned.
Competencies:
Proven experience in a leadership role within the diesel industry, with a strong track record of success in managing service operations and driving business growth.
Extensive knowledge of diesel engines, systems, and components, coupled with excellent diagnostic and troubleshooting skills.
Exceptional leadership abilities, with a demonstrated ability to inspire, motivate, and develop a high-performing team.
Strong communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and stakeholders at all levels.
Detail-oriented with excellent organizational and time management skills.
Proficiency in computerized diagnostic tools and software systems used in diesel technician operations.
Commitment to safety, quality, and customer service excellence.
Education and Experience:
Minimum 10 years of diesel repair experience required
Current State Driver’s License & Clean Driving Record required
Relevant Master Certifications and licenses in diesel mechanics or related fields.
Physical Requirements:
Ability to spend prolonged periods of time standing or walking
Ability to work in enclosed environments exposed to excessive noise, automotive shop environment, and cold or heat
Must be able to lift up to 50 lbs
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.
Benefits:
Health Insurance
Health Savings Account
Flexible Savings Account
Dental
Vision
Short Term and Long Term Disability
Life Insurance
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Employee Discount Network
Pet Insurance
IRA with Company Match
Paid Holidays
Paid Time Off
Uniform Reimbursement Program
Professional Training and Development Opportunities
Commitment to Diversity
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Certified Fleet recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers @certifiedfleetservices.com. Already a Certified Fleet candidate? Please connect directly with your recruiter to discuss this opportunity.
Job Type: Full-time
Pay: $100,000.00 - $130,000.00 per year
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Experience:
diesel repair and diagnostic: 10 years (Required)
Ability to Relocate:
Sarasota, FL 34243: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $100,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- diesel repair and diagnostic: 10 years (Required)
Ability to Relocate:
- Tacoma, WA 98422: Relocate before starting work (Required)
Work Location: In person
Salary : $100,000 - $130,000