Technical Manager

Job Description

Job Description

Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.

We are currently looking for a Technical Manager to join our growing team!

JOB SUMMARY

Oversee quality systems and training as it applies to laboratory operations. Responsible for the application, evaluation and training of approved microbiological / chemical techniques and methodologies used in the analysis of food products. The position is also responsible for ensuring compliance with the ISO / IEC 17025 guide for food testing laboratories. Maintain frequent contact with the Director of Quality and Training. Works closely in assisting in the daily functions associated with the maintenance of the quality and training systems and providing technical support to laboratory operations.

ESSENTIAL RESPONSIBILITIES

• Implement and maintain quality systems in accordance with regulatory agency requirements to include, but not limited to, ISO / IEC 17025, A2LA, FDA and USDA.
• Monitor quality control programs and ensure compliance to Quality Policies, Standard Operating Procedures, A2LA requirements and ISO / IEC 17025 guidelines.
• Perform internal audits as scheduled in the Internal Audit Program and as assigned by management as well as external audits to identify opportunities for improvement in the quality system and training programs.
• Manage the laboratorys Document Control System and facilitate implementation of policy and procedural updates.
• Manage the laboratorys Corrective Action and Preventive Action (CAPA) system and technical client inquiries.
• Coordinate and manage the laboratorys Proficiency Testing (PT) program.
• Monitor the Laboratory Control Sample (LCS) Program and review the laboratorys Statistical Process Charts (SPC).
• Manage the laboratorys Equipment Calibration and Verification program
• Monitor the laboratorys PT performance, assess training needs, administer technical and quality system training for new and current laboratory personnel according to FSNS standard operating procedures and maintain training and competency records ensuring continuous improvement.
• On-board new technologies relative to quality and training program development.
• Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends.
• Provide technical support to the laboratory and clients.
• Manage work schedule to accommodate laboratory needs.
• This position works closely as part of the Laboratory Management Team and has the authority to stop work and request sample resets as necessary.
• Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
• Responsible for the safety of oneself and others working within their area
• Responsible for the completion of required training
• Authorized for method verification

SUPERVISORY RESPONSIBILITIES

MINIMUM QUALIFICATION

PHYSICAL DEMANDS

Benefits :

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.