General Manager

Certified Hospitality Management | Columbus, Mississippi

Lead a Premier Select-Service Property in a Thriving Market

We're seeking a dynamic hospitality leader to oversee all aspects of our Hyatt Place Columbus property, driving exceptional guest experiences, team performance, and financial results in this growing Mississippi market.

Your Impact

• Property Leadership: Serve as the strategic and operational leader for our Hyatt Place Columbus, overseeing all departments while ensuring Hyatt Place brand standards are consistently exceeded.
• Financial Performance: Drive revenue optimization, cost control, and budget management to maximize GOP and achieve ownership's investment goals while balancing guest satisfaction metrics.
• Team Development: Recruit, mentor, and retain a diverse team of hospitality professionals, creating a workplace culture that reflects Hyatt values and delivers consistent service excellence.
• Market Strategy: Implement innovative sales, marketing, and revenue management strategies that capitalize on Columbus's growing corporate, military, and leisure demand segments.
• Owner Relations: Maintain transparent, results-focused communication with ownership while effectively implementing Certified Hospitality Management's operational standards.

The Ideal General Manager

• 3 years of hotel management experience, with preference for select-service property leadership (Hyatt experience highly valued)
• Demonstrated ability to drive RevPAR growth and manage property finances effectively
• Experience implementing and maintaining brand standards within the Hyatt family or comparable select-service brands
• Strong team leadership skills with proven success in employee development and retention
• Excellent communicator who can effectively engage with guests, team members, corporate leadership, and ownership groups
• Solution-oriented professional who thrives on balancing day-to-day operations with strategic growth initiatives

Compensation & Benefits

Standard Package:

• Competitive base salary commensurate with experience
• Comprehensive medical, dental, and vision insurance
• 2 weeks PTO

What Makes Us Different:

• Quarterly performance bonuses of up to 30% tied to property performance metrics
• Hyatt employee travel program benefits
• People focused culture

Columbus, Mississippi

Columbus offers an exceptional combination of small-city charm and economic vitality. Home to Columbus Air Force Base, Mississippi University for Women, and a growing manufacturing sector, the area provides diverse demand drivers for our property. The historic downtown district, vibrant arts scene, and proximity to outdoor recreation create an appealing environment for both business and leisure travelers. Our property's strategic location near major highways and commercial districts positions us perfectly to serve the market's growing needs.

Work Environment

• Full-time, on-property position with occasional travel to corporate meetings
• Collaborative leadership approach with support from regional and corporate teams
• Professional team committed to Hyatt's purpose of "caring for people so they can be their best"
• Results-focused environment with appropriate autonomy to implement your vision

Your Growth Trajectory

As Certified Hospitality Management continues to expand our portfolio of branded properties across the Southeast, this position offers significant growth potential. Successful General Managers have advanced to multi-property oversight roles, Regional Operations positions, and Corporate leadership opportunities. We provide clear development pathways through Hyatt's management training programs, industry certifications, and executive leadership coaching.

At Certified Hospitality Management, we believe in the power of exceptional leadership to transform property performance. Join us in Columbus to lead a property that stands out in both guest experience and financial results.