Sample Receiving Supervisor-P

Job Description

Job Description

Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in – on time, every time – so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries.

We have embarked on an important journey to unify and strengthen our culture by living these core values : Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team — including believing in you.

POSITION DESCRIPTION : The Sample Receiving Supervisor is responsible for ensuring that all customer samples are processed in a timely, accurate and efficient manner. The Supervisor is responsible for overseeing the activities of Sample Receiving department and all associates / assistants.

ESSENTIAL FUNCTIONS :

• Coordinates all incoming sample work requests and manages staff and daily work schedules to ensure timely and efficient processing of all samples.
• Enters data into the Certified Laboratories Information Management System (LIMS) in a timely and accurate manner.
• Directs the activities of the department including sample logging priorities by customer, to ensure the timeliness, accuracy and reliability of the work.
• Oversees the clerical review of all sample logging in LIMS in order to eliminate logging and transcription errors.
• Collaborates with client services to ensure all customer specifications (Products) are correct and match client requests forms.
• Collaborates with the other department supervisors to ensure they are aware of the sample volumes that have been received and can prepare for any out of the ordinary or high-volume testing requests.
• Acts as a resource for Associates and Assistants.
• Manages department metrics and KPI’s
• Trains and oversees the Associate and Assistants as required.
• Participates in special projects as assigned by the Manager / Supervisor.
• Keeps the Manager / Supervisor informed of issues or problems within the department.
• Interacts with clients, suppliers and vendors as required.
• Learns new techniques and technologies and trains others as appropriate.
• Works effectively with other departments.
• Responsible for the execution of all ISO 17025 and other accreditation / QC requirements.
• Ensures supply stocks are maintained in the department and initiates orders as needed.
• Other duties as required.

POSITION REQUIREMENTS :

POSITION OBJECTIVES :

Performance management

PHYSICAL DEMANDS

Benefits :

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.