What are the responsibilities and job description for the Guest Service Clerk position at Certified Oil?
Description:
Position Summary Guest Service Clerks play a key role in helping our store teams serve and delight our guests. If you are a high energy, outgoing person who loves to help others and work as part of a team, this job is for you.
Guest Service Clerks will greet and welcome our guests, and keep our stores in-stock, clean and organized to make the guest experience fast, easy and pleasant. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience and a working environment that promotes engagement and living the Company values.
Responsibilities:
Minimum Education: N/A Preferred Education: N/A Minimum Experience: N/A Preferred Experience: N/A Preferred Licenses/ Certifications and Skills: N/A Soft Skills:
Position Summary Guest Service Clerks play a key role in helping our store teams serve and delight our guests. If you are a high energy, outgoing person who loves to help others and work as part of a team, this job is for you.
Guest Service Clerks will greet and welcome our guests, and keep our stores in-stock, clean and organized to make the guest experience fast, easy and pleasant. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience and a working environment that promotes engagement and living the Company values.
Responsibilities:
- Greet all guests in a friendly manner to make them feel welcomed and appreciated.
- Maintain the overall appearance and cleanliness of both the inside and outside of the store. Ensure the coffee station is clean and stocked; the food service prep bar area is spotless, the bathrooms are sparkling clean, and the trash has been cleaned up and removed inside and outside of store.
- Monitor and replenish product on the sales floor, including coolers, rotating stock and keeping product levels full so that we have what our guests' desire and achieve the Company goal of 100% in-stock at all times.
- Monitor and replenish paper supplies as needed in food service area and bathrooms.
- Assist with executing Company processes and programs to provide a consistent guest shopping experience.
- Make safety a priority within the store.
- This role is restricted from processing sales transactions / operating the register.
- Perform other duties as assigned at the discretion of the Store Manager or shift leader.
- Must be able to perform the essential functions of this position with or without reasonable accommodations.
Minimum Education: N/A Preferred Education: N/A Minimum Experience: N/A Preferred Experience: N/A Preferred Licenses/ Certifications and Skills: N/A Soft Skills:
- Comfortable talking and interacting with guests and team members
- High energy, positive demeanor
- Ability to move from one activity to another quickly
- Team oriented; willing to give extra effort to help other
- Restricted from using ovens and walk in freezers (Except in KS and IL if over 16)
- Restricted from using ladders
- Copies of working papers must be onsite and all termed paperwork must be sent to HR (where applicable by individual State statutes)
- Cannot work more than 6 days a week
- Must have more than 8 hours between the end of one shift and the beginning of the next
- Length of scheduled shifts should meet State minimum hour requirements
- May work up to 28 hours a week.
- May only work 4 hours per day and may not work during school hours (generally 7am - 3pm) and not past 10pm.
- May work up to 6 hours per day
- Must receive a meal period for every 4 hours worked
