What are the responsibilities and job description for the Reporting Specialist position at Certus?
Company Overview :
Our success lies at the powerful intersection of people and technology. Bringing innovative training and education solutions to more than 2 million customers a year, Certus enables lifelong learners at every level - from trusted industry brands, such as Amazon, Siemens, Geico and Chick-fil-A, to individual learners seeking to enter, sustain or advance their careers. Our people come with a get-it-done spirit and a desire to impact a rapidly growing industry. Certus is committed to continuously evolving to ensure a culture where employees can be themselves, do their best work, and thrive, both professionally and personally. We choose to be a remote workforce so we can hire top talent regardless of location - all while empowering employees to work from wherever they choose. Innovative, brave, kind and diverse are defining traits of our team. Our talent is positioned in numerous roles, with opportunity for internal mobility, such as software engineers, instructional designers, creative writers, consultative sales professionals, innovative marketers and more.
Job Overview :
The Reporting Specialist is responsible for the timely reporting of course or program completions to the given regulatory agency in their assigned specialties. This includes pulling course completion data, reporting completions to the licensing agency through a variety of methods, communicating submission to the licensee, and maintaining records in accordance with agency requirements.
Responsibilities :
- Act as the internal point of contact and authority on assigned specialties reporting; educate and communicate offered courses, state agencies, and reporting requirements to internal customers.
- Create and / or modify student completion reports to meet the data submission requirements for reporting, as set by the regulatory agency.
- Report completions within a prescribed timeframe to the relevant regulatory agency using the agency's required reporting method.
- Communicate all reporting issues to relevant parties (e.g., Reporting Manager, Customer Support, Applications Specialist, Licensee) and drive the resolution.
- Create custom documentation, certification, and records as required by the regulatory agency.
- Secure and update, as necessary, access to reporting portals.
- Interact professionally with various regulators as it relates to their role.
- Maintain records database and assist in compiling requested historical data for records or roster audits.
Competencies Required :
Performance Expectations :
This position has a base pay of $19 / hour. Employees are eligible for up to a 5% annual bonus.
EEO Statement : Certus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary : $19
