What are the responsibilities and job description for the Account Growth Manager/Director position at Cervello?
About Us
At Cervello, we are committed to delivering innovative data and analytics solutions that drive tangible business outcomes. As part of our continued growth, we are looking for a commercially focused professional with experience in account management and a solid understanding of project delivery. If you are strategic, results-driven, and skilled in managing client relationships and ensuring project success, this role offers an exciting opportunity to thrive with us.
Position Overview
This role is key to maintaining and expanding existing client relationships at Cervello while driving revenue growth. The focus is on account managementensuring client satisfaction in ongoing engagements, identifying opportunities to enhance relationships by utilizing Cervellos full range of capabilities, and converting those opportunities into new projects. This is not a new business acquisition role but one centered on nurturing and developing key accounts, building trust, strengthening client partnerships, and growing our presence within these accounts
Key Responsibilities
Account Management & Growth
- Serve as the main point of contact for key clients, ensuring ongoing satisfaction and proactively addressing any concerns or needs.
- Develop and execute strategies to grow client accounts by deepening relationships, identifying opportunities for additional services, and ensuring clients understand the full range of Cervellos offerings.
- Actively monitor client engagements to ensure they are meeting expectations and deliver high value, addressing any issues before they escalate.
- Identify and drive opportunities within existing accounts to expand our footprint, whether through new projects, services, or enhanced collaboration.
- Collaborate closely with internal teams to ensure smooth project execution, aligning deliverables with client goals and providing consistent updates to clients.
Project Delivery & Execution
Client Relationship Development
Qualifications
Why Join Cervello?
Cervello is an equal-opportunity employer. We are dedicated to fostering a diverse, inclusive workplace that values all backgrounds and perspectives. We welcome applications from all qualified individuals, regardless of gender, race, religion, sexual orientation, or disability.
Revised 10 / 1 / 2024
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