What are the responsibilities and job description for the VSE Specialist - Maryland, Pennsylvania or West Virginia position at CEVA Animal Health, LLC?
Location: Maryland, Pennsylvania or West Virginia
Job Summary and Purpose:
A Vaccination Services & Equipment (VSE) Technician is a direct customer interfacing position that performs various poultry hatchery field service related activities such as monitoring, support, guidance and training to hatchery personnel (customer management and hatchery work force); including the completion of on-site vaccinations using Ceva vaccines and equipment, and Ceva facilities upkeep. They are responsible for ensuring that all hatchery activities associated with Ceva products and services are performed correctly and customer's needs are met as related to hatchery vaccine handling and proper poultry vaccination & equipment processes.
Responsibilities and Key Duties:
Equipment Installations
o Coordinates with Equipment Manager, Territory Manager, and/or VSE Manager for the installation & support of Ceva vaccination and automation equipment, e.g. Desvac Duo & IM vaccinators, Ecat-iD Egginject & candling, and other hatchery and field based automation systems
o Ensures customer required equipment is available and suitable for installation by meeting both local and customer safety and compliance specifications
o Manages inventory of parts and supplies needed for Equipment.
o Performs on site equipment inspections, installations & operator training
Equipment Service
o Perform Desvac In Line Duo evaluations and validation; including routine maintenance and troubleshooting as required, which can occur after normal working hours
o Performs hatchery training, troubleshooting and equipment services for Ceva installed vaccination and automation equipment
o Completes all required equipment reporting and documentation for designated customers and areas of responsibilities
o Frequently updates and consults with customers on equipment performance and opportunities for improvement
C.H.I.C.K Program
o Performs C.H.I.C.K Program evaluations and reporting for designated customers within region of responsibility
o Performs C.H.I.C.K Program trainings around proper use of Ceva vaccine and equipment
o Provides C.H.I.C.K Program feedback for Key Account Manager (KAM) & Strategic Account Managers (SAM)
- Participates in KAM/SAM customer meetings in support of account managers as required
o Performs C.H.I.C.K Program certifications, which may also include 3rd party certification, e.g. Bureau Veritas certification, as required
Vaccine Management (Secondary Job Duty)
o Deliver vaccine as necessary if the Customer Supply Specialist is unavailable.
o Understands and adheres to all DOT and OSHA compliance requirements resulting in safe and efficient vaccine deliveries to Ceva customers while maintain proper vaccine integrity, transport and storage requirements
o Manages the proper marking, movement and tracking of vaccine and their associated dewars, including the safe handling of liquid nitrogen used for vaccine storage and transport
Core Competencies and Attitudinal Characteristics:
· Shape solutions out of complexity - Work to evolve immediate environment
- Client focus - Make sure needs and requests are treated equally and in a positive way
- Collaborate with empathy - Fully takes part in the working group to share information, listens to others and have a clear idea of the decisions taken
- Engage and develop - Open to share knowledge and to receive feedback from others
- Drive ambition and accountability - Ensure accuracy of work through the use of KPI's and a responsible commitment
- Influence others -Show structure and confidence while speaking
Technical / Functional Competencies:
Ability to understand the hatchery activities, processes, key factors and to use the vocabulary needed.- Basic understanding of the automation and equipment functionalities and ability to use basic engineering vocabulary.
- Ability to understand the relations between Ceva's activities and the biological dimension of the hatchery production.
- Ability to understand the principals of scientific model, attitude and approach.
- Basic understanding of Ceva's hatchery products.
- Ability to use the basic vaccination vocabulary and follow the corporate communication rules.
- Ability to prepare and perform a marketing speech, using vocabulary and concepts
Qualifications:
Education – 4 year degree and/or 2 year technical degree with 2 years related technical experience
Work Experience – 2 years of related poultry work experience preferred
Other - Liquid Nitrogen Training, Safety Training, C.H.I.C.K Program Training, & Bureau Veritas Training. Hot Works Training, and others as required
Physical Requirements:
- Lift up to 50 pounds (more with assistance)
- Driving for up to 10 hours per day
- Hatchery environment can be hot and humid
Working Conditions:
A majority of the work occurs driving to and from as well as working inside a poultry hatchery. Overnight and weekend work may be required.
Travel Required:
80% travel required
This job description is intended to convey information essential to understanding the scope of the job and general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, duties and responsibilities or working conditions associated with the job. This job description is not an employment contract. Ceva reserves the right to modify job duties and/or job descriptions at any time to meet the needs of the business.
*VEVRAA Federal Contractor
**Ceva is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, genetic information, actual or perceived sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Ceva encourages men and women, members of all racial and ethnic groups, individuals with disabilities and veterans to apply.
669B
#USCEVA
Your profile :
Qualifications:
Education – 4 year degree and/or 2 year technical degree with 2 years related technical experience
Work Experience – 2 years of related poultry work experience preferred
Other - Liquid Nitrogen Training, Safety Training, C.H.I.C.K Program Training, & Bureau Veritas Training. Hot Works Training, and others as required
