What are the responsibilities and job description for the Entry Writer Job at CEVA Logistics AG in New York position at CEVA Logistics AG?

Location NEW YORK, NY, United States of America

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision : to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Assist with processing, or processes Inbound or Outbound shipments. Responsible for documentation and preparation of documents, or document receipt; timely clearance of shipments or traffic coordination to correctly process shipments. Model and act in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO

Receive, review and process documentation for an assigned base of accounts, and process documents through the system.
Interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions.
Obtain release and other government agency releases as appropriate, arranging receiving or delivery, and ensuring invoicing for services is completed accurately and within the timeframe consistent with the account and company policy.
Process other duties required for compliant release and timely delivery and receipt of shipments after release including but not limited to OGA release, cargo delivery set-up, and client invoicing.
Serve as single point of coordination between customers (internal and external), U.S. Customs and Border protection and other government agencies to ensure service commitments are achieved and maintained in accordance with client and company objectives.
Perform initial reviews and advise supervisor of any problems or irregularities discovered within assigned transactions.
Provide excellent and timely customer service by proactively informing clients of the status of their shipments using judgment and knowledge, referring more technical questions to the team leader or licensed broker for response.
Coordinate the release of goods from the carrier or governmental agency examinations that may be required.
Ensure customer profile information is entered and updated in the appropriate company system for any customers; prepares quotations, letters, and communications as directed.
Manage pre-alerts daily to determine whether freight is arriving as expected and ocean documents are received within time standard specified.
Actively pursue a better understanding of the process through self-study, as well as courses and seminars presented by approved sources.
Improve understanding and knowledge of the established system, in both its basic and advanced features.
Perform Import / Export Specialist I responsibilities, when needed.
Perform other duties as assigned.

WHAT ARE WE LOOKING FOR?

Ability to add, subtract, multiply and divide using units of U.S. currency, weights and volume and distance measurements.

PC literate. Basic proficiency in Microsoft Office, internet, web-based and job specific software applications.

Accurate typing skills and / or data entry skills.

Capable of communicating and interacting effectively with multi-functional and diverse backgrounds.

Responds promptly and professionally to customer needs. Identifies and resolves problems in a timely manner.

Ability to read, comprehend and write basic correspondence. Ability to gather and analyze documents skillfully.

Capable of coordinating communication across groups. Ability to raise potential concerns or customer requirements.

Effectively present information one-on-one or in small group situations.

Balances team and individual responsibilities and exhibits objectivity and openness to others’ views.

Follows policies and procedures and ability to understand laws, rules and regulations in areas of assignment.

Must be able to read, write and speak English fluently.

Minimum :

High School Diploma or GED.

Minimum 1 to 3 years related experience.

Professional certification may be required in some areas.

Preferred :

Associates Degree.

Travel : None

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Please note : Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address : firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and / or offers from people with whom you are unfamiliar.

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