What are the responsibilities and job description for the Sr. Business Development Training Manager position at CEVA Logistics?
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.
CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Job Summary :
The Senior Sales Training Manager is responsible for managing a wide range of enablement programs that promote sales readiness and overall sales effectiveness, including but not limited to, learning & development (product training and skill development), new hire onboarding, communication, cross-functional collaboration, performance management and coaching facilitation.
Job Responsibilities :
- Design and implement onboarding and readiness learning paths for all selling roles, including continuous learning.
- Design and curate readiness packages for sales activities, product specific needs and campaigns which include Brainshark curriculum, coaching challenges, instructor led training and supporting assets created in conjunction with subject matter experts and Marketing.
- Gather and analyze data on sales activities from Salesforce.com, Brainshark, and other tools to determine areas of improvement in the sales process, as well as individual training needs.
- Collaborate with Product and other internal stakeholders to develop and rollout trainings as needed or in line with new / existing / evolving business needs.
- Work with BD leadership team to develop, curate and sustain changes that improve sales metrics from quarter to quarter.
- Attend sales staff meetings as appropriate to identify gaps, gather requirements and brief teams on offerings.
- Evaluate expansion of Brainshark to the CMA-CGM organization, facilitating X-Sell learning and development needs and to accelerate the overall effectiveness of these joint efforts.
- Create and manage a Sales Enablement calendar to balance appropriate learning & development and other initiative rollouts.
- Assist in the development of presentation materials for all programs.
- Help to grow and improve our curriculum for onboarding and certification programs
- Compile survey feedback to determine actionable items for delivery of future programs.
- Refresh training and content to not only sure accessibility, but up-to-date relevance.
Qualifications :
Education and Experience
Languages and Communication Skills
Computer Skills
Other Skills / Experience
Travel :