What are the responsibilities and job description for the Sr. Program Manager position at CEVA Logistics?
ABOUT CEVA LOGISTICS
CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management.
As we continue to grow, we are looking for a highly skilled Sr. Project/Program Manager to support our Contract Logistics Operations for a major medical device customer based in Memphis, TN. If you thrive in a fast-paced, customer-focused environment and are passionate about driving operational excellence, this is your opportunity to make a meaningful impact.
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YOUR ROLE
As a Sr. Project/Program Manager, you will be responsible for leading and managing operational projects and programs within a dedicated site, focused exclusively on a major medical device client. You will work closely with internal and external stakeholders to deliver operational efficiency, ensure customer satisfaction, and drive continuous improvement in logistics and supply chain operations.
This role will require strong project management skills, a deep understanding of 3PL operations, and the ability to manage cross-functional teams in a high-stakes environment.
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WHAT YOU WILL DO
· Project Management & Execution
o Lead site-level projects and programs, ensuring timely and successful execution.
o Develop detailed project plans, including timelines, milestones, resource allocation, and risk management strategies.
o Drive accountability by monitoring progress, resolving issues, and removing roadblocks.
o Ensure all projects comply with company policies and industry regulations.
· Customer & Stakeholder Management
o Serve as the primary point of contact for the medical device client, building and maintaining strong relationships.
o Manage customer expectations and ensure alignment with operational goals.
o Facilitate regular status meetings, providing clear updates on progress, risks, and opportunities.
· Operational Excellence
o Identify and implement process improvements to increase operational efficiency.
o Collaborate with operational teams to optimize warehouse, inventory, and transportation management.
o Monitor performance against key metrics and take corrective action when necessary.
· Financial Oversight
o Manage project budgets, ensuring financial targets are met.
o Provide detailed financial reporting and analysis to senior leadership.
o Identify cost-saving opportunities without compromising service quality.
· Team Leadership & Development
o Lead and motivate cross-functional teams, ensuring alignment with project goals.
o Provide guidance and mentorship to team members to foster professional growth.
o Ensure proper staffing and resource allocation to meet operational demands.
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WHAT WE ARE LOOKING FOR
· Education & Experience
o Bachelor’s degree in Business, Supply Chain, Logistics, or a related field.
o Minimum 7 years of experience in logistics, supply chain, or project management.
o Experience managing complex operations within a 3PL or contract logistics environment.
· Skills & Competencies
o Strong understanding of warehouse management systems (WMS) and transportation management systems (TMS).
o Proven ability to manage complex projects with tight deadlines and competing priorities.
o Excellent communication and interpersonal skills with the ability to influence at all levels.
o Financial acumen with experience in budgeting, cost analysis, and financial reporting.
o Analytical mindset with a focus on continuous improvement.
o Proficient in Microsoft Office Suite and project management tools (e.g., MS Project, Smartsheet).
· Leadership & Problem-Solving
o Demonstrated ability to lead and motivate cross-functional teams.
o Strong problem-solving and decision-making skills under pressure.
o Ability to adapt to changing priorities and operational demands.
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WHAT WE OFFER
· Competitive salary and performance-based incentives.
· Comprehensive benefits package, including medical, dental, and vision insurance.
· 401(k) with company match.
· Generous paid time off and holidays.
· Career growth opportunities within CEVA Logistics.
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WHY JOIN CEVA?
At CEVA Logistics, we are committed to creating a supportive and inclusive work environment where you can grow and thrive. If you are a strategic thinker with a passion for logistics and a track record of driving operational success, we want to hear from you!
Join CEVA for a rewarding career where you can make a difference.
