Front Desk/Insurance Coordinator

Overview
We are seeking a dedicated and organized Front Desk Coordinator to join our team. This pivotal role is essential in ensuring the smooth operation of our office, particularly within a dental or medical environment. The ideal candidate will possess strong communication skills, a keen attention to detail, and a solid understanding of medical terminology and office procedures. As the first point of contact for patients and visitors, the Front Desk Coordinator will play a crucial role in providing exceptional customer service while maintaining compliance with HIPAA regulations.

Responsibilities

• Greet patients and visitors warmly, ensuring a welcoming atmosphere.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and manage the calendar for healthcare providers.
• Maintain accurate medical records and ensure all documentation complies with HIPAA standards.
• Handle incoming calls, respond to inquiries, and direct calls to appropriate staff members.
• Process patient information, including insurance verification and managed care requirements.
• Assist with coding procedures using ICD-9 and ICD-10 as necessary.
• Collaborate with medical staff to ensure seamless patient flow and communication.
• Maintain an organized front desk area, ensuring all materials are up-to-date and readily available.

Qualifications

• Previous experience in an office setting, preferably within a dental or medical office environment.
• Familiarity with medical terminology and coding systems (ICD-9, ICD-10).
• Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency in using office equipment and software applications relevant to medical records management.
• A proactive attitude towards problem-solving and customer service.

Join our team as a Front Desk Coordinator where you can make a difference in the lives of our patients while working in a supportive environment. Your expertise will contribute to our mission of providing high-quality healthcare services.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $16 - $18