Community Resource Specialist

About Us & Why We're Hiring

We empower children, youth and families to flourish in vibrant communities.

• Child and Family Guidance Center (CFGC), established in 1962, is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
• Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
• We serve thousands of children and families annually
• We are inspired by our staff of caring and committed professionals
• We are seeking passionate people to join our team  

If our mission resonates, keep reading.

• As part of our team, you will join us in providing a continuum of prevention, early intervention, and intensive treatment services to children and families.
• We offer services in our offices, at schools, and in homes.
• Together, we seek to create stronger, more resilient communities
• Your role will center around changing lives, extending our reach, deepening our impact, and building meaningful outcomes for those seeking help.

The Position:

We are seeking a full-time bilingual Resource Specialist for our Palmdale site. This position is primarily responsible for assisting families with locating and accessing social services available in their community. 

What You’ll Do:

• Manage and facilitate caregivers’ utilization of the Parent Library. Host Parent Library Tues-Thurs from 3:30 PM – 7:00 PM. Utilize existing educational materials and resources to develop programming, information exchange & supportive atmosphere for Caregivers
• Accept case assignment from supervisor, reviews client's record and contacts treating therapist to obtain case history and clarify the case management request.
• Meet with family to complete the CRS psychosocial assessment for the purpose of identifying the family’s strengths and needs.
• Develop a case management treatment plan that will address the concerns of both the family and the treatment team (i.e. treating therapist, psychiatrist).
• Interfaces with community agencies through phone contact, community meetings and/or site visits to locate organizations that offer services requested by the family, determine that the services are culturally sensitive and adequate to address the family’s unique needs.
• Facilitate any needed skill-building for caregivers and/or clients to support case management goals (including but not limited to teaching effective communication skills, assertiveness skills, organizational skills, independent living skills)
• Completes clinical documentation in a timely manner of all services provided in accordance with the standards set by the State Department of Mental Health
• Hours: Full-Time (40hours), Monday: 9:30am - 6:00pm, Tuesday - Thursday: 10:30am - 7:00pm, Friday: 8:30am - 5:00pm
• The first four months of this position is fully onsite with a potential for hybrid work options after four months of successful employment. 
• Starting salary: $21.00 - $23.00

Qualifications

• Bilingual in English and Spanish required.
• Must continuously have a clean driving record in order to be insurable under the Center's automobile insurance policy.
• Must be comfortable initiating contact and communication with caregivers, strong interpersonal skills for building relationships and creating welcoming atmosphere
• Knowledge of community resources required.
• Must have a good sense of judgment as pertaining to the position.
• Must be able to prioritize and plan work activities and use time effectively.
• Must be a self-starter and be able to work independently.
• Must possess compassionate communication skills.
• Must demonstrate accuracy and thoroughness and look for ways to improve and promote quality.
• Must be able to maintain confidentiality.
• Must be able to work as a team player, in a teamwork environment.
• Must be enthusiastically committed to the overall well-being of the department and the objectives of the Center.
• Experience working with children and families.
• Bachelor’s degree required.

We’re building a diverse, inclusive team

• You’re welcome here. We want CFGC to reflect the diversity of our community and flourish together.
• CFGC is committed to Equity, Diversity, and Inclusion and strives to create a diverse, welcoming and supportive workplace

CFGC promotes professional development and a healthy work-life balance

• Educational Assistance Reimbursement
• Great training/learning opportunities
• Supportive, friendly work environment that prioritizes YOU
• Hybrid work schedule
• Work-life balance – flexible time off policies
• Committees and workgroups that always strive to make CFGC’s workplace culture the best it can be.
• Premier Benefits including medical, dental, vision, life insurance, identity theft protection, Tickets at Work discount services, and even pet insurance policies!
• Employees in this role may be eligible for the Public Service Loan Forgiveness (PSLF) program
• And much more! Check out our full benefits summary https://www.childguidance.org/portfolio/benefits/

*This job posting includes a summary of duties, responsibilities, and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.

Salary : $21 - $23