Wraparound Facilitator

Child and Family Guidance Center is seeking a clinical YES Wraparound Facilitator for the Dallas location. The primary responsibility of the Wraparound Facilitator is to provide intensive case management services to families of children with severe emotional disturbances.

Job Title:  YES Waiver Wraparound Facilitator

Reports To:  YES Waiver Program Director

Job Summary: 

It is the responsibility of the Wraparound Facilitator to utilize the National Wraparound Implementation Center (NWIC) wraparound model to engage the family and identify, build, and maintain a Child and Family Team for the purpose of developing a Plan of Care that is family centered, community oriented, strengths-based, and highly individualized. The Wraparound Facilitator oversees the implementation of the plan, facilitates team meetings, and helps to establish networks of support and services for the family within their community.

Duties/Responsibilities:

• Adhere to all current federal and state laws, as well as CFGC Policies and Procedures, including the safeguarding of confidential healthcare information and compliance with the Health Insurance Portability & Accountability Act (HIPAA)
• Comply with initial and annual training requirements
• Attend staff/agency meetings as required

• Maintain cooperative working relationships with all agency staff and community partners
• Perform duties without violating any ethical codes, state or federal codes or requirements
• Maintain a caseload of 10-13 children/families
• Provide a minimum of 60 hours of services per month per family to include weekly face-to-face contacts with the child and family
• Accept assigned cases, develop and maintain a team of mental health professionals and natural supports to help the child and family reach their identified goals
• Coordinate and facilitate monthly child and family team meetings consisting of the multidisciplinary team
• Guide wraparound teams in developing plans that are strengths-based, family driven, culturally sensitive, include youth and family voice and are comprehensive in addressing family needs
• Provide weekly case management and care coordination to ensure effective service delivery
• Monitor the development of individualized plans and outcomes to measure progress; monitor services being delivered for ongoing assurance of appropriateness
• Continuously re-assess the needs of the child and family with the team and modify the Plan of Care as needed
• Assist families in connecting to appropriate community resources and supports
• Motivate and support family involvement and inclusion of informal supports
• Maintain accurate and concise documentation and complete assessments, releases, case notes, database documentation, wraparound and transition plans in a timely manner to program standards
• Maintain an empathic, yet professional, relationship with children and families and strive to keep families engaged in all services
• Prepare families and teams for transition from the program and ensure a plan and team of support is in place to address ongoing needs
• Receive weekly coaching support from the Wraparound Supervisor and complete tasks assigned during supervision meetings
• Complete other duties as assigned by the YES Waiver Program Director
• This position requires up to 65% local travel and employees are responsible for providing their own transportation (valid driver license and vehicle liability insurance required if applicable).

Knowledge:

• General understanding of child mental health disorders, treatment of disorders, and documentation of treatment provided. Knowledge of confidentiality and ethical guidelines for practice.

Education and Experience: 

• Must possess a minimum of a Bachelor’s degree in rehab counseling, psychology, social work, or related field as specified in the Texas Administrative Code for QMHP qualifications.

Skills: 

• Should possess basic therapeutic skills, oral and written communication skills, and organizational skills.
• Must be goal oriented, motivated, capable of working independently and using good judgment.
• Must possess a strong understanding and ability to work with diverse populations including various cultures, racial groups, and socio-economic levels.
• Must have a working knowledge of Microsoft Outlook, Excel, Word, and Medisoft billing and scheduling system or similar product.
• Ability to relate to consumers, employees, and the public in a professional manner. Ability to follow verbal and written instructions. Must be able to prioritize. Ability to adhere to articulated policy and procedures.
• Ability to provide home visits as required.

Physical Requirements:

• Employee must be able to frequently (up to 65% of the time) sit, stand, walk, and climb stairs (if an elevator is unavailable).
• Employee must be able to frequently (up to 65% of the time) talk, listen and speak clearly in person and via telephone.
• Employee must be able to push, pull, lift and/or carry up to 10 lbs. in weight on occasion (up to 35%).
• Must be able to frequently (up to 65% of the time) travel locally

Benefits:

Comprehensive benefits offered: Medical, Dental, Vision, Basic Life, Short term disability, Long term disability, Voluntary life, Accidental death & dismemberment, Voluntary Accident, Critical Illness, Legal & 401K 

Paid time off (vacation and sick time)

About Us:

A community leader since 1896, Child & Family Guidance Center takes a comprehensive approach to treating individuals with complex mental and behavioral health challenges throughout seven North Texas counties - Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall. Since our establishment, we have been committed to providing quality, compassionate care to those in need. Today, we take immense pride in providing a wide range of comprehensive mental health services tailored to meet the unique needs of every North Texan.

At Child & Family Guidance Center, we believe everyone deserves access to quality care, so no one is ever turned away-regardless of their ability to pay. From initial assessment to ongoing care, our doctors and counselors are committed to helping tens of thousands of North Texans each year recover from trauma caused by abuse, severe neglect, and poverty-empowering them to thrive in their communities.