System Administrator - Top Secret Clearance Required

Labor Category Description for DCSA System Administrator 

Labor Category Name 

DCSA System Administrator 

Clearance Requirements 

TOP SECRET security clearance/eligibility determination based on a favorably adjudicated T5 or T5R 

Qualifications 

Required Qualifications include: 

• CompTIA Security CE certification required 

• Bachelor’s Degree in a related field (e.g. Computer Science, Business Administration, etc.) 

• Minimum of 4-6 years of hand-on experience in Windows & Linux system administration, network security, and vulnerability management, and incident response 

• Must be able to work onsite at DSCA office in Washington, DC. Telework may also be available at the discretion of the government. 

Desired Qualifications include: 

• Hands-on experience supporting enterprise applications using technologies including: Microsoft .NET (version 4.x), WinForms, Windows Presentation Foundation (WPF), Windows Communication Foundation (WCF), Entity Framework (EF), Microsoft Bing Maps, COM Interop, Microsoft Word Automation, SQL Query, Microsoft Team Foundation Server (TFS) Administration & Code Version Management, and Adobe RoboHelp. 

• Familiarity with Java and Natural is considered helpful but not required. 

Duties & Responsibilities 

• The DCSA System Administrator ensures complete, continuous and successful steady-state operations for 2 DCSA applications. Steady‐State Operations means maintenance and operation of current IT systems at current capability and performance level including maintenance of existing information systems, configuration, data communications maintenance, and replacement of broken IT equipment. 

• Create Operational Verification Checklist for elements within each system that will be verified to ensure normal business operations and submit the checklist to the Government for revision or updates on a quarterly basis. The System Administrator uses Operational Verification Checklist to conduct a daily check on all systems to verify that they are operational. The System Administrator sends a status report to the COR (or designee) and project managers by 08:00 a.m. each Federal business day that identifies each failure/issue and escalate as needed and identifies items in which the performance was outside the threshold for acceptable performance. 

• Submit and revise, on a monthly basis, operational performance measures for business application system processes that include minimum and maximum thresholds as well as average or normal operational thresholds. 

• Help improve performance on the investigator’s laptop and deployment activities as well as in the management of collaboration of related efforts using a web‐based collaboration tool. 

• Test and implement Team Sites for organizational units and field investigators for the purpose of managing the list of known issues, KM on how investigators can resolve issues, and a collaborative environment where investigators, broker systems, and related services and system owners can work together to identify and solve problems.  

• Respond to ServiceNow tickets for login, access, user audits, etc.  

• Respond to ServiceNow tickets related to FWS and NFW user issues and its components.  

• Provide weekly reports and triage summaries. 

Deliverables 

• Operational Verification Checklist for elements within each system that will be verified to ensure normal business operations. 

• Operational Performance Measures for business application system processes that include minimum and maximum thresholds as well as average or normal operational thresholds. 

• Operational Status Reports 

• Incident Logs 

Reports To 

cFocus President 

Location 

US Office of Personnel Management 

Theodore Roosevelt Building (TRB) 

1900 E Street NW 

Washington, DC 20415 

Telework may also be available at the discretion of the government.