What are the responsibilities and job description for the Senior Account Executive position at CG Life?
The Senior Account Executive at CG Life is a proactive, results-driven professional who will play a key role in delivering high-quality services for clients in the life sciences, biopharma, and healthcare sectors. This role will support multiple accounts, ensuring projects stay on track, meet objectives, and are executed with attention to detail.
This role requires prior agency experience and a strong understanding of the life sciences, biopharma, and healthcare sectors. The SAE within the Client Services department is a go-getter who thrives in fast-paced environments. They are highly organized, excellent communicators, and capable of managing multiple tasks and tactics while collaborating effectively with internal teams and clients.
Key Responsibilities, including but not limited to:
Client Relationships
- Builds and maintains positive client relationships through proactive, clear communication.
- Able to jump in as a contact for clients, providing timely updates on project progress, status reports, and deliverables.
- Supports billing-related communications, including invoices, financial trackers, and status updates.
Account Growth
- Expanding ability to identify new client opportunities and shares insights with senior account team members when opportunities might be present.
Account Finance
- Supports budget tracking and client billing to ensure accuracy and alignment with project scopes at the direction of their supervisor.
Project Oversight
- Supports senior team members in their daily management of client work, including creating work orders, change orders, project briefs, status reports, conference reports, and review of project timelines with the project management team.
- Reliably executes tasks with attention to detail and support to teammates as needed.
- Demonstrates significant knowledge of agency procedures and issues faced and contributes to problem resolution.
- Applies a strong understanding of the agency procedures and tools systems and supporting tools that drive communication, problem-solving, and workflow optimization.
Leadership & Strategic Guidance
- Demonstrates professional team interactions that fosters collaboration and proactive communication.
- Partners with project managers on estimating timeline generation and team communication.
- Demonstrates leadership in upholding CG Life values.
- Supports in preparation of strategy workshops and work sessions.
- May attend strategy sessions to listen and learn.
Internal Relationships
- Fosters a strong relationship and builds trust with staff/colleagues of varying levels
Knowledge & Expertise
- Demonstrates a strong understanding of agency workflows and processes to independently follow up with internal departments to address questions, anticipate issues, and keep work moving.
- Develops knowledge of client industries, business goals, and strategic priorities to provide informed support.
Reports To:Account Director
- Minimum of 3 years of healthcare or life sciences agency experience or equivalent marketing role.
- Bachelor's degree in marketing, communications, or equivalent professional experience.
- Strong critical thinking and problem-solving skills.
- Strong project/time management and organizational skills.
- Excellent verbal and written communication skills.
- Flexible and agile, with the ability to quickly change course when the need arises.
We are proud to offer a comprehensive benefits package to all of our employees:
- Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions
- 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
- Parental Leave. Generous paid time off for parents to bond with their newest addition
- Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.
- Sabbatical Program. Enjoy 4 weeks of paid leave following 6 years of service to pursue travel, time with family, and drive in a new hobby; the options are endless!
- And more! We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!
This job posting is intended for direct applicants only; please, no outside recruiters.
