What are the responsibilities and job description for the Director of Property Management position at CGI+ Real Estate Investment?
Position Overview:
As a Director of Property Management you will oversee 6 multifamily properties in LA County. You will be responsible for leading and motivating the on-site management teams toward meeting and maintaining the highest possible operating standards. You will be responsible for meeting property performance expectations through organized RVP site visits/audits, frequent “watch list” calls with Asset Management, adherence to budget, adoption of new management products and processes and the communication and execution of the investment objectives. Communication is highly valued. You will be expected to foster and maintain effective two-way communication with your teams, SVP, departments and asset manager/ownership representatives to build trust and ensure collaboration and ongoing engagement.
Essential Duties/Responsibilities:
As a Director of Property Management you will oversee 6 multifamily properties in LA County. You will be responsible for leading and motivating the on-site management teams toward meeting and maintaining the highest possible operating standards. You will be responsible for meeting property performance expectations through organized RVP site visits/audits, frequent “watch list” calls with Asset Management, adherence to budget, adoption of new management products and processes and the communication and execution of the investment objectives. Communication is highly valued. You will be expected to foster and maintain effective two-way communication with your teams, SVP, departments and asset manager/ownership representatives to build trust and ensure collaboration and ongoing engagement.
Essential Duties/Responsibilities:
- Recruits, hires, trains, motivates, supervises, and evaluates Business Managers and on-site teams to maintain the highest possible operating standards.
- Ensure site level compliance with the BSH purchase order and payables policies and procedures.
- Review and approve payables invoices in accordance with BSH or third-party procedures.
- Communicate all budget variances to asset manager/ownership representative in advance.
- Review all reporting for accuracy. This will include weekly update reports, variance reports, monthly executive summary and any required ownership specific reporting.
- Review weekly leasing activity and work with assigned marketing director to respond with changes/recommendations to property.
- Consistently update Asset Manager on all property related employee issues, emergencies, property damage/liability issues, budget variances, and capital projects.
- Forecast revenue and expenses for the current month and notify ownership of any meaningful variances, per management agreement requirements.
- Communicate with asset manager to provide operational updates. Live by “no surprises” operating philosophy
- Review all monthly preliminary and final financial statements for accuracy.
- Monitor lease expirations and review and approve monthly rate increases to ensure BSH policy compliance.
- Monitor and adjust rental rates in coordination with the site manager and revenue management team daily.
- Visit each property monthly and conduct BSH Quarterly audits to ensure property compliance with BSH policies and procedures.
- Provide direction and guidance as needed to ensure BSH Curb Appeal and property presentation standards are strictly adhered to.
- Review all life/safety inspections, reports and follow up and report to asset manager
- Demonstrate a full working knowledge of all company policies, procedures and workflows and will be responsible for assuring that team members have working knowledge of applicable policies, procedures and workflows.
- Other duties, as assigned.
- High School Diploma or equivalent required; Bachelor’s or higher preferred
- 3 years successful management experience, preferably in property management; Multi-site experience preferred
- Knowledge of onsite property management procedures
- Proficiency with Experience in computer programs such as Word, Excel, Outlook, etc.
- Experience with industry-specific operating platforms such as Yardi Voyager, Rent Café CRM, etc.
- Excellent verbal and written communication skills
- Able to direct the work of others
- Strong knowledge and understanding of budget management and expense control
- Valid driver’s license
- Ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
