What are the responsibilities and job description for the Book Personalization Supervisor 1st shift position at CGI?
Position Description
CGI Federal is looking for team members at our Tucson Passport Center travel document production facility.
This position is located in Tucson, AZ.
Your future duties and responsibilities
Your future duties and responsibilities:
The Book Personalization Supervisor will be responsible for the daily production activities associated with the specific travel document demand while directly supervising a production row of 8-10 associates. The ideal candidate should possess excellent communication and organizational skills to succeed in a fast-pace quota-driven environment. The position processes highly sensitive and confidential information in a secured non-public facility.
Supervises 8-10 direct reports and daily production staff assigned to the department
Required qualifications to be successful in this role:
Federal contracts
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $51,400.00 - $121,900.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
#
#PassportUS
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
CGI Federal is looking for team members at our Tucson Passport Center travel document production facility.
This position is located in Tucson, AZ.
Your future duties and responsibilities
Your future duties and responsibilities:
The Book Personalization Supervisor will be responsible for the daily production activities associated with the specific travel document demand while directly supervising a production row of 8-10 associates. The ideal candidate should possess excellent communication and organizational skills to succeed in a fast-pace quota-driven environment. The position processes highly sensitive and confidential information in a secured non-public facility.
Supervises 8-10 direct reports and daily production staff assigned to the department
- Guides direct reports through daily work activities through training and mentorship
- Provides new hire company onboarding assistance utilizing best practices for task completion and accounts set up
- Ensures direct reports understand and comply with workplace policies and provides corrective action as needed
- Monitors direct report attendance, shift schedules and time and expense charges for updates and necessary corrections
- Provides daily feedback on workflow and production projections to the Management Team
- Assists in providing studies and evaluations for Department of State
- Demonstrates excellent communications skills with all levels of management/contractors/client
- Implements Corporate Quality Control policies to effectively direct contract support activities
- Ensures satisfactory conformance with contract provisions and performance metrics
- Assigns, schedules, and reviews work of production staff
- Interprets policies, purposes, and goals of the organization for subordinates
- Supports the development and maintenance of succinct reporting methodology to ensure the client is informed of contractual performance
- Aids in coordinating activities with all other sections of the facility to obtain information to facilitate administration
Required qualifications to be successful in this role:
- Ability to prepare management, business, technical, and personnel reports, reviews, and documents for internal and external use
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- At a minimum, intermediate functionality in MS Office applications, including MS Excel and MS Word
- Must be available to work mandatory overtime hours up to 10 per day and Saturdays as needed
- Ability to obtain and maintain a Government Agency Moderate Risk Public Trust approval
- Ability to lift and carry 35 pounds without assistance, stand for long periods of time, visually verify information, and hear without assistance
Federal contracts
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $51,400.00 - $121,900.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
- Competitive compensation
- Comprehensive insurance options
- Matching contributions through the 401(k) plan and the share purchase plan
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and Well-being programs
#
#PassportUS
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
