Job Description
Job Description
Description :
Field Maintenance Technician is a role whose preliminary focus will be to learn the CGP story, learn our core values, and live it in your day-to-day. CGP’s Field Technician will deliver a high level of customer service to property management, hospitality, retail and restaurant clients at the highest professional level. Using a variety of skills and tools, completes all tasks safely, efficiently, with high quality, and within efficient timeframes to ensure reliability.
Requirements :
In this role, you will :
Performing Maintenance Activities for Clients :
- Must call client location in advance for all work orders.
- Must have necessary tools when entering the job site, according to the trade and nature of the job.
- Must have the necessary paperwork and specific instructions related to the client and work order (sign off sheet; check in and out instructions, etc.)
- Introduce yourself with the store manager or MOD and explain the reason for the visit.
Smile, shake hands, and explain what they can expect (length of time, possible disruptions to their business, etc.)
If we leave a jobsite to buy materials, we must always leave the job area safe and secure and notify the SM or MOD.Tech must call the office to request a PO number each time material is purchased for a job. When purchases are made after hours the work order number should be used instead.If a job is expected to exceed the NTE approved by the office, you must call for approval to proceed before exceeding this amount.Tech must always clean up before leaving the jobsite.Tech must speak with the store manager of MOD before leaving the premises to explain what has been done, or what is left to do, and ask if they have any questions before you leave.Tech must get before and after photos of all work performed or inspected.Tech must get the SM or MOD’s signature on the related paperwork.Tech must call the office to inform them when each job has been completed.Paperwork must be turned in daily, along with all necessary information and pictures of the jobs completed.Teamwork, Standards, Expectations :
Establish effective working relationships with employees.Work with Project Manager when necessary for clarification on jobs.Maintain exceptional customer service skills.Complete job tickets and mileage logs accurately and thoroughly on a daily basis.Record the use of truck stock that is used on respective job tickets.CGP employees will follow guidelines that will protect the interest and safety of all employees and the organization as well as ensure job site etiquette.Company provided uniforms will be worn at all times.Proper work boots are to be worn at all times.Employees must present themselves in a professional manner :No foul language.
Use of cell phones only when necessary and not in the presence of clients, in stores or while driving.Being prepared when arriving on site to begin work.Always inform clients when the task has been completed or when leaving the job site.Company vehicles must be parked in the proper location on the job site. Never park in front of clients’ main entry.Work area must be clean upon departure; good housekeeping is part of the job.Do not block aisles, traffic lanes, fire exits, stairs, etc.Do not use tools with split, broken, or loose handles. Keep cutting tools sharp and carry all tools in the proper fashion.Never do anything that is unsafe in order to get the job done.Use your personal protective equipment whenever it is required.Know the correct use of hand power tools. Use the right tool for the job.Inspect ladders before use and make sure they are safe before using.Requirements :
Must be a quick learner.Must have the ability to use basic hand tools and other equipment.Must be able to follow verbal or written directions.Must be a safe driver.Must be able to pick up and deliver supplies / materials.Must be neat, clean and organized in the shop, company vehicle and job sites.Perform preventative maintenance work as required.Communication skills with dispatch / office.Understand and use the different check in / check out requirements for each individual client.Ability to understand NTE’s and work with Project Administrator / Service Coordinator in getting increases when necessary.Physical Requirements :
Ability to carry and use tools and equipmentRequisite ability required to drive motor vehicleAbility to frequently bend, stoop, and crawlThe physical limitation of laddersAscend and descend a ladder while wearing a tool belt that weighs 10 lbs.
Get in and out of a van to retrieve various items.Lift miscellaneous tools and products within the warehouse and van racks.Occasionally sits and climbs ladders / stairs; performs fine motor and pinching movements; pivots with feet, and bends, twists, and laterally flexes back; reaches at overhead, shoulder, knee, and floor levels; shoulder circumduction while driving (turning steering wheel); stoops, squats, crouches, kneels, crawls, and presses foot pedals; extends, flexes, rotates, and laterally flexes neckFrequently stands and walks; pushes / pulls with arms and grasps with hands; reaches at waistQualifications : Minimum
1 to 3 years maintenance trade experience with a like industry such a property management, hospitality, retail or restaurant facility services.High school degree or GED equivalent preferredValid state driver’s license and a good driving recordSuccessfully meet (and maintain) background check requirementsStable work historyThe statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.
Division : Maintenance and Construction
Reports to : Project Manager and / or Project Administrator
Position Classification : Full Time
FLSA Status : Non-Exempt
Average Working Hours : Up to 40 hours per week plus On-Call Service (rotating), some nights & weekends as needed.
EEO Statement
The equal employment opportunity policy of this employer provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. This employer hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
