Instructional Designer (Learning and Development) - REMOTE

CGS Business Solutions is committed to helping you, as an esteemed IT Professional, find the next right step in your career. We match professionals like you to rewarding consulting or full-time opportunities in your area of expertise. We are currently seeking Technical Professionals who are searching for challenging and rewarding jobs for the following opportunity:

Our nationwide mortgage customer in Texas is seeking a REMOTE Instructional Designer to develop solutions for learning that enhance the knowledge, skills, and abilities of all company associates. Must be able to design and develop training curriculum using appropriate instructional development methods, tools and formats. Gather clients’ needs and create engaging and effective learning.

ESSENTIAL DUTIES

• Partner with Business Units and SMEs to understand and analyze learning needs.
• Facilitates discussions with Business Units and SMEs to aid decisions related to instructional design and learning outcomes.
• Create training and performance improvement resources including; outlines, scripts, storyboards, course materials, activities, jobs aids, workbooks, manuals, presentations, videos, assessments, training plans, project management resources, etc. to support training outcomes.
• Write instructional materials for multiple formats including instructor-led, video and self-paced training.
• Develops effective training plans for course/program development and project plans with specific deliverables and defined deadlines.
• Manage multiple projects simultaneously by prioritizing project deadlines in alignment with changing business needs. Deliver accurate, high-quality documentation and resources within a set timeline.
• Analyzes, measures and evaluates training program effectiveness and success.
• Prepares facilitator support materials (i.e. power point slides, leader/facilitator guides, and evaluation tools) and training sessions for delivery of learning.

ESSENTIAL KNOWLEDGE

• Knowledgeable in applying industry standard practices for instructional design and human performance improvement.
• Ability to conduct analysis, design, development, implementation and evaluation of training programs and resources.
• Capable of building relationships with Business Unit Leaders, SMEs and team members and external partners in support of project outcomes.
• Ability to plan, organize, develop and evaluate training curricula, materials, and programs to meet specific defined training needs.
• Ability to write effective, efficient, and motivational content to compel attendees to take desired actions and achieve performance goals.
• Proficient in business writing, knowledge of Microsoft Office applications, virtual classroom tools (GoToMeeting, WebEx, or Adobe Connect), Adobe Captivate/Articulate, online meeting technologies, LMS systems.
• Experience working with a Learning Management System.

EXPERIENCE

Bachelor’s degree in Communications/English or similar field, or equivalent work experience

• Advanced degree or certifications in Instructional Design, IO Psychology or similar field preferred
• Must have mortgage onboard training
• Must have a portfolio to show their training work
• 2 years’ experience working in writing in the areas of online learning and knowledge management, technical writing, training, performance measurement, multimedia, curriculum and course development.

About CGS Business Solutions:

CGS specializes in IT business solutions, staffing and consulting services. With a strong focus in IT Applications, Network Infrastructure, Information Security, and Engineering. CGS is an INC 5000 company and is honored to be selected as one of the Best IT Recruitment Firms in California. After five consecutive Fastest Growing Company titles, CGS continues to break into new markets across the USA. Companies are counting on CGS to attract and help retain these resource pools in order to gain a competitive advantage the rapidly changing business environments.