Technical Writer II

Location:

Technical Writer II

Kidde Global Solutions (KGS) is one of the world’s largest manufacturers of residential and commercial fire and life safety products. Each day, we work to expand upon our legacy of innovation, providing advanced solutions to protect people and property from fire and related hazards.

Today, KGS products are found in homes and businesses around the globe. We bring together the most trusted and iconic brands in safety and security. By building upon our combined experience and expertise, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.

About this role

This position is a Technical Writer for the KGS Edwards brand of commercial fire products. The technical writers are under minimal supervision and work more independently within the Technical Publications department. Each writer is assigned to specific product platforms. As projects are determined within their platforms, the writer works with their project team, consisting of Engineering, Regulatory Compliance, Product Management, Technical Support, and Applications Engineering, to plan the publication deliverables that are affected. The writer is expected to manage their project plans, deliverables, and schedules. Each platform has a secondary writer assigned as the peer reviewer. All writers are involved in the decisions for style usage and department procedures.

Role Purpose

• Assumes responsibility for managing the project schedule and reporting the project status for information products in which they are also the original author.
• Researches, outlines, writes, and illustrates new or existing information products for their assigned documents according to the project plan.
• Creates information products including but not limited to: application, installation, programming, operation, troubleshooting, and service topics and manuals, installation sheets, online help systems, internet-ready information products and systems

Key Responsibilities

• Follows written department procedures to revise existing material and create new material for technical manuals, help systems, installation sheets, etc.
• Researches, writes, illustrates, edits, and proofreads documents and help systems within the schedules provided the project teams
• Uses engineering specifications, marketing, and other source material, physical products in our test labs, as well as interviews with subject matter experts and other internal sources to obtain needed information

Required Qualifications

• Associate Degree in Technical Writing, Technical Communications, Engineering, English or Business
• 5 years of experience in technical writing

OR

• Bachelor Degree in Technical Writing, Technical Communications, Engineering, English or Business
• 2 years of experience in technical writing

Preferred Qualifications

• Intermediate knowledge of electronics and computer programming concepts
• Intermediate knowledge of Microsoft Word, CorelDraw, Adobe Acrobat, RoboHelp, or equivalent tools
• Intermediate writing skills demonstrated by the correct use of grammar, syntax, and punctuation, and by the organization of paragraphs, chapters, etc.
• Intermediate interviewing skills as demonstrated by professional, effective information-gathering meetings with subject matter experts

Kidde Global Solutions is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.