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Manager, Managed Care Operations Exempt

CHA Hollywood Presbyterian Medical Center
Los Angeles, CA Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 4/18/2025

MAJOR RESPONSIBILITIES / ESSENTIAL FUNCTIONS

Position Summary :

Reporting to the Vice President of Managed Care, the Managed Care Operations (Senior) Manager will play a key role in overseeing and managing the organization’s managed care operations, and contract administration. The Managed Care Operations (Senior) Manager will work collectively with Revenue Cycle, Data Analytics, Case Management, Operations, Clinical Programs, and Business Development to research, develop, plan and implement managed care operational improvement initiatives.

  • Develop and maintain a complete library of payor and vendor contract documentation for each entity including contract summary documents, copies of all fully-executed contracts with related amendments, letters, policies and other operational reference materials
  • Identify contracts needed to support managed care business lines, including capitation and new service lines, and support contract negotiations
  • Interface with internal departments to ensure operational efficiencies and effective administration of all payor contractual agreements
  • Interface with internal departments to ensure the completion and submission of contractual documentation to contracted health plans or IPAs (i.e., provider roster, credentialing information, contracted vendor roster)
  • Collaborate with Hospital team and IPA / MSO partners to monitor utilization patterns, identify trends, and implement interventions to drive operational and financial success
  • Understand managed care operations and develop process documentation
  • Oversee letters of agreement execution and management with non-contracted facilities
  • Perform other duties as assigned

JOB QUALIFICATIONS

Minimum Education

Bachelor's degree in business administration, health care administration, public health, or other related fields

Preferred Education

Master’s Degree in business administration, health care administration, or public health preferred but not required

Minimum Work Experience and Qualifications

  • Minimum five (5) years of managed care experience with either a health plan or provider system in California
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders
  • Strong analytical and problem-solving skills
  • Must be able to work in a union environment
  • Preferred Work Experience and Qualifications

  • Deep knowledge and experience with managed care principles and managed care operations
  • Ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives
  • Good project management and consulting skills
  • Required Licensure, Certification, Registration or Designation

    Current Los Angeles County Fire Card required (within 30 days of employment).

    ARC (within 30 days of employment).

    Shift : Exempt

    Hours : Varied

    Weekly Hours : 40

    Type : Full-Time

    FTE : 1

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