What are the responsibilities and job description for the Customer Care Associate position at Chad’s AC Direct?
Are you ready to embark on a rewarding career journey with Chad's AC Direct in Montgomery, AL? We are currently seeking a passionate individual to join our team as a full-time Customer Care Associate!
Joining Chad's AC Direct comes with a host of benefits. As a Customer Care Associate, you'll enjoy a competitive pay ranging from $14 to $18 per hour. We take care of our team with Blue Cross Blue Shield insurance, an IRA with a company match or bonus, and paid vacation. On top of that, you'll receive an extra $8 per book for after-hours work and a company-provided phone. Our company culture is one of excellence, teamwork, and professional growth. Apply now to become a valued member of our customer service team!
DISCOVER WHO WE ARE
At Chad's AC Direct, we are a leading HVAC company specializing in installation, service, and maintenance. We aim to deliver exceptional heating and air conditioning solutions while fostering a culture of excellence, teamwork, and professional growth. Our team enjoys a supportive work environment, competitive benefits, and exciting opportunities for advancement. Join our team and experience the rewarding career you've been searching for!
YOUR DAY-TO-DAY
As a Customer Care Associate, you'll be part of a full-time 40-hour workweek with the opportunity for overtime once trained. Your typical day will involve booking scheduled maintenance, achieving a 95% booking rate for AC service calls, and setting up lead calls with a caring and helpful tone. You'll play a pivotal role in ensuring our clients' needs are met promptly and professionally!
QUALIFICATIONS
- Customer service experience
- Knowledge about the heating and air conditioning industry
- Passionate about helping others
Having great phone, office, and NEPQ sales skills is a plus!
ADVANCE YOUR CAREER TODAY!
Ready to take the next step in your customer service career? Apply now to become a Customer Care Associate at Chad's AC Direct. Our initial application process is quick, easy, and mobile-friendly. Join us in delivering exceptional HVAC solutions and building a rewarding career!
Salary : $14 - $18