What are the responsibilities and job description for the Fiber to the Home Installer position at Chagrin Valley Gig?
Job Overview
The primary function is to install fiber optic internet services, providing world class quality, and product education for residential customers. The ideal candidate will be responsible for the installation, maintenance, and troubleshooting of various network systems and equipment. This role requires a blend of technical expertise and hands-on skills to ensure seamless operation and customer satisfaction.
What we are looking for...
We are seeking someone who takes pride in doing their best every day to deliver a quality product. Individuals who anticipate customer's needs to offer them solutions for today and tomorrow. A person who listens to understand and not to respond.
Roles and Responsibilities
- Plans installation by reviewing workorders, gathering supplies, evaluating location, location access, formulating wiring plans, and arranging equipment.
- Ensuring adequate performance of internet and phone services.
- Complete pre-install work order and post-install service verification.
- Must convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers.
- Treat customers with respect, courtesy and professionalism at all times and provide product education with excellent customer service which meets our targeted standards.
- Have an ability to adapt to new processes and new information frequently.
- Use internal systems for work notation and timekeeping.
- Keep customer appointments.
- Maintain accurate records of installations, repairs, and service calls.
- Collaborate with team members to enhance service delivery and improve operational efficiency.
Skills
- Proficient in computer networking principles and practices.
- Strong mechanical knowledge with the ability to work with various hand tools.
- Experience in network installation, including cabling techniques.
- Familiarity with telephone systems and their integration into network solutions.
- Ability to read schematics and technical diagrams for installation purposes.
- Previous experience as a service technician is highly desirable.
- Knowledge of Adtran routers is a plus.
- Excellent problem-solving skills with attention to detail.
Join our team as an Installer where your skills will contribute to creating efficient network solutions that meet our clients' needs.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road
Salary : $20 - $25