What are the responsibilities and job description for the Client Partner position at Chai?
Job Title: Client Partner
At Chai, we're revolutionizing how businesses operate by merging cutting-edge Agentic AI with human-centered design. We create transformative solutions that simplify complex challenges and deliver measurable business value.
The Role: As a Client Partner, you'll drive strategic growth and foster long-term relationships with Chai's most valued enterprise clients. You'll collaborate with clients to align their business goals with tailored AI-driven solutions that deliver measurable outcomes.
Your Responsibilities:
What You Bring:
What We Offer:
At Chai, we're revolutionizing how businesses operate by merging cutting-edge Agentic AI with human-centered design. We create transformative solutions that simplify complex challenges and deliver measurable business value.
The Role: As a Client Partner, you'll drive strategic growth and foster long-term relationships with Chai's most valued enterprise clients. You'll collaborate with clients to align their business goals with tailored AI-driven solutions that deliver measurable outcomes.
Your Responsibilities:
- Strategic Relationship Management: Cultivate and maintain executive-level relationships with key clients, becoming a trusted advisor on their digital transformation journey.
- Revenue Growth: Own and achieve ambitious quarterly and annual sales targets, ensuring continuous expansion of client accounts.
- Client Advocacy: Understand client challenges, priorities, and goals to deliver solutions that maximize value.
- Opportunity Identification: Develop strategic account plans to uncover and capitalize on growth opportunities within existing accounts.
- Collaboration Across Teams: Work with internal teams, including marketing, engineering, and delivery, to ensure exceptional execution of client solutions.
- Market Insight: Stay ahead of industry trends and leverage your expertise to guide clients in navigating evolving market conditions.
- Operational Excellence: Ensure CRM data accuracy, pipeline transparency, and proactive client communication.
What You Bring:
- Enterprise Sales Expertise: 10 years of experience in client-facing roles, driving success in custom software, digital consulting, or technology services.
- Account Growth Skills: Proven ability to grow enterprise accounts, meet multi-million-dollar revenue targets, and deliver impactful results.
- Industry Knowledge: Domain expertise in energy, manufacturing, logistics, or other key sectors is a strong advantage.
- Technical Fluency: Comfort with discussing advanced AI, generative AI, and emerging tech stacks like OpenAI.
- Strategic Vision: Adept at aligning client goals with actionable, results-oriented strategies.
- Collaborative Leadership: Experience inspiring and guiding cross-functional teams toward shared goals.
- Education: Bachelor's degree in Engineering, Technology, Business, or a related field (advanced degree preferred).
- Flexibility: Willingness to travel (>25%) to foster relationships and ensure client success.
What We Offer:
- Flexible Work Environment: A hybrid approach that empowers you to succeed.
- Comprehensive Benefits: Medical, dental, vision, HSA, and 401k match.
- Growth Opportunities: Unlimited PTO, professional development resources, and career advancement support.
- Wellness First: Virtual health programs for mental, physical, and nutritional well-being.
