What are the responsibilities and job description for the Patient Services Manager position at Chala Sports and Family Chiropractic?
Job Overview
We are seeking a highly organized and motivated Front Office Manager to oversee the daily operations of our Family Chiropractic clinic. This role is pivotal in ensuring a smooth and efficient front office environment, providing exceptional service to our patients while managing clerical and administrative tasks. The ideal candidate will possess strong communication skills, a keen attention to detail, and a commitment to maintaining compliance with HIPAA regulations.
Responsibilities
- Manage the front office operations, including patient scheduling, check-in/check-out processes, and appointment confirmations.
- Oversee clerical duties such as filing, data entry, and maintaining medical records.
- Oversee medical biller and their processes, ensuring accuracy and compliance with insurance guidelines.
- Utilize practice management software for patient records and billing.
- Ensure adherence to HIPAA regulations to protect patient confidentiality.
- Provide excellent phone etiquette when interacting with patients and handling inquiries.
- Train and supervise front office staff, fostering a collaborative team environment.
- Maintain inventory of office supplies and ensure the front office area is clean and organized.
Skills
- Strong clerical skills with proficiency in 10 key typing for efficient data entry.
- Some experience in medical billing and managing medical records is preferred.
- Familiarity with clinic operations and software systems is advantageous.
- Excellent phone etiquette and interpersonal skills for effective patient communication.
- Ability to work independently while managing multiple tasks in a fast-paced environment.
- Strong attention to detail and organizational skills to maintain accurate records and schedules.
Join our dedicated team where you will play a crucial role in enhancing the patient experience while ensuring operational excellence within our Chiropractic clinic!
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Lufkin, TX 75904 (Required)
Work Location: In person
Salary : $17 - $25