Housing Liaison

Job Description

The Chaldean Community Foundation (CCF) improves the stability, health, and wellness of those we serve through advocacy, acculturation, community development and cultural preservation.

The Housing Liaison will play a key role in supporting access to attainable housing services and resources. The ideal candidate is fluent in English and Arabic.

Job Tasks and Responsibilities

• Responsible for coordinating leasing with the Management Company.
• Seek and identify potential tenants and coordinate with the Management Company to ensure all units are leased.
• Provide information for prospective tenants.
• Assist prospective tenants in decision to select a living unit.
• Coordinate with the Management Company to obtain supporting documents for new applicants.
• Record and file all communications between the facility and applicant pertaining to sales process or occupancy.
• Reach out to contacts with leads to progress from initial inquiry to rental.
• Ensure maximum occupancy levels and minimal vacancies.
• Serve as the point of contact for communication between the CCF and the Management Company to coordinate support services and provide casework for tenants.
• Facilitate intake for potential applicants and guide them through the application process.
• Provide ongoing support to program applicants, addressing inquiries, providing guidance, and connecting them with resources, as needed.
• Ability to work nights and weekends as needed.
• Perform other job-related duties as assigned.

Key Competencies

• Excellent organizational and case work skills.
• Excellent verbal and written communication skills.
• Excellent customer service skills with professional demeanor.
• Working knowledge of social service agencies and community services.
• Computer skills and knowledge of Microsoft, Access, Excel, PowerPoint, and the Internet.
• Valid driver’s license and clean driving record.

Education and Experience

• Bachelor’s degree in social work or human services related field; or three to five years of experience in human services or related field.
• Fluency in Arabic required.
• Fluency in Chaldean is a plus.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Occasional standing and walking around the office.
• Regular bending and reaching may be required.
• Ability to lift or carry items up to 15 pounds at times.
• Ability to operate office equipment.
• Travel required within the communities served.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.