What are the responsibilities and job description for the Guest Service Associate position at Chalet View Lodge?
Chalet View Lodge is located 35 miles west of Reno in the beautiful Lost Sierra. We are currently hiring for the upcoming spring (march-april) this is a part-time seasonal position, with the possibility of year-around employment.
Guest Services Associates are a vital part of Chalet View Lodge. As keys to our Guest Satisfaction drivers, representatives are critical to the continued success of our hotel, our brand, and our company as a whole. Guest Services Associates are in constant contact with guests, and have the most diverse operating exposure within the resort.
Ideal Guest Service Associates are passionate about customer service. They look to make our guests comfortable while away from home, whether they are traveling on business or for leisure. Our associates have a keen intuition that allows them to anticipate needs and exceed expectations. These associates have excellent communication skills, can multi-task, are team-oriented, and work diligently to resolve issues when they arise. Guest Services Associates are constantly looking for ways to enhance the guest experience.
Guest Service Associates will spend the majority of their shift on their feet and walking around. They must be able to lift at least 25lb unassisted. Walking up and down stairs and in inclement weather is required.
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Salary : $15 - $16