Process Quality Engineer

Who We Are

Challenge’s mission is to manufacture with operational excellence by empowering our employee-owners. As a leading tier 1 supplier of complex metal assemblies for the global automotive industry, we drive innovative solutions for future mobility. We believe the best ideas come from individual unique perspectives. These ideas combined with the teamwork of industry leaders allow us to accomplish any challenge. Our team members take pride in the work we do and embody our core values of safety, ownership, and teamwork every day; they are the true driving force in our operations.

Challenge is proud to be one of the largest employee-owned automotive companies in North America. One of the many benefits of joining the Challenge team is the ESOP program. This program allows Challenge to give shares of the Company to all employee-owners annually. These shares are an additional retirement benefit that will continue to grow during your time at Challenge. Being part of an ESOP means our employee-owners share in Challenge’s success!

Together we own Safety! Challenge is #QualityDriven and #PeoplePowered!

Who We Want

The Process Quality Engineer is responsible for owning the Quality and the capability of the manufacturing processes within the Assembly department.

What You'll Do

• Performing root cause analysis of quality issues, often using advanced problem-solving tools (Kepner-Tregoe, Shainin Red X, Design of Experiments, etc.) recommending and implement cost-effective permanent corrective actions.
• Analyze quality data from internal and external indicators, manage engineering changes working with a cross-functional team to ensure timely execution.
• Conduct product evaluation tests to ensure robustness of product or process change before full implementation and will be the point of contact for engineering quality and all product-related incidents.
• Ensuring delivery of third-party quality metrics, provide creative thinking to the analysis of data and the identification of new opportunities.
• Must have a proven track record of developing and executing standardization and experience with having cross-functional responsibilities in a lean organization.
• Plan, prioritize, set goals and manage multiple projects in a technical and business environment.
• Must have strong communication skills to support meetings at all levels of the company, including senior leadership.
• Establish partnerships both internally and externally should be able to influence without direct authority.
• Demonstrate unwavering commitment to delivering results and champion achievements and exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results.
• Collaborate with teams and operations to identify and communicate gaps in current policies, procedures, and processes
• Challenge existing processes to increase efficiency and decrease cost
• Become an expert on processes and projects with low to moderate levels of complexity
• Provide timely acknowledgement responses to customer complaints.
• Provide formal documentation SCAR, responses to the customer.
• Be a presence at the assembly plants to provide face-to-face interaction and ensure customer satisfaction while developing relationships.
• Understand how each part is utilized in the vehicle build and become the “expert” regarding what the customer expects from us as the supplier of this part.
• Provide the plant management with the “voice of the customer” and explain what key part attributes are important to manage on each part and why.
• Provide plant with priorities for part improvement to ensure the most important attributes are addressed first, and stress continuous improvement.
• Participate in the layered process audits.
• Implement new methods of inspection and control when required. (i.e.: enhanced containment techniques and documentation, SPC data, scheduled CMM runs or Roamer scans, etc.)
  
  

When And Where

This will be a1st Shift / 7AM - 4PM M-F position located at our Plant in Holland, MI.

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests.

What You Need To Have

• Bachelor of Science in Engineering – Mechanical from an ABET accredited university
• 5 Years of related experience and/or training
• Six Sigma experience preferred
• Effective verbal and written communication skills with the ability to deal with a variety of people at all levels of the organization
• Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
• Strong interpersonal and communication skills
• Hands-on experience establishing, auditing, leading, and maintaining an IATF quality system
• Experience working as a QE, or SQE in a manufacturing environment utilizing an IATF quality system
• Ability to read and interpret Geometric Dimensioning and Tolerancing and engineering drawings
• Experience in DFMEA, PFMEA, process control plans and technical process documentation
• Trained in and have knowledge of root cause analysis, six sigma, CA processes. Experience working directly with suppliers
• ASQ certification preferred. Strong computer skills (Excel, PowerPoint, Project, Word)
  
  

What We Offer

We’re excited to offer a range of awesome benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term Disability and Basic Life Insurance, Voluntary Life and Long-Term Disability options, an Employer 401k Match, ESOP shares, tuition reimbursement, a Referral Bonus Program, Challenge Incentive Program, and paid time off.

Please note, while these benefits are part of what we offer, they may not all apply to this specific role. The details shared in this job description are intended to give you a general idea, but duties and responsibilities may evolve over time, with or without notice. And of course, we’re happy to provide reasonable accommodations to help individuals with disabilities succeed in their role.