Quality Supervisor

Who We Are

Challenge’s mission is to manufacture with operational excellence by empowering our employee-owners. As a leading tier 1 supplier of complex metal assemblies for the global automotive industry, we drive innovative solutions for future mobility. We believe the best ideas come from individual unique perspectives. These ideas combined with the teamwork of industry leaders allow us to accomplish any challenge. Our team members take pride in the work we do and embody our core values of safety, ownership, and teamwork every day; they are the true driving force in our operations.

Challenge is proud to be one of the largest employee-owned automotive companies in North America. One of the many benefits of joining the Challenge team is the ESOP program. This program allows Challenge to give shares of the Company to all employee-owners annually. These shares are an additional retirement benefit that will continue to grow during your time at Challenge. Being part of an ESOP means our employee-owners share in Challenge’s success!

Together we own Safety! Challenge is #QualityDriven and #PeoplePowered!

Who We Want

The Quality Supervisor is the front line of leadership at the plant level. Their purpose is to oversee all operations within their area (zone). The Quality Supervisor is responsible for ensuring that safety, quality, delivery, and production efficiencies meet the standards and expectation of internal and external customers. Supervisors are also moral builders and are responsible for creating a positive work environment for all employees.

What You'll Do

• Manage assigned processes with detailed accuracy, and discipline.
• Coaches and assist all employees with problem solving, and personal issues.
• Train team members on various processes, procedures and job tasks within their work zone
• Certify team members on individual workstations to satisfy each level of progression on the skills matrix
• Ensures quality standards are met.
• Ensures on time delivery is met according to customer demands, and scheduling.
• Pays close attention to detail. Example: Safety, Housekeeping, quality, performance, instructions given by management, and employee well-being.
• Incident reporting, and investigation of root cause for injuries, near misses, and manufacturing equipment incidents (i.e. mis-hit, tool crash, etc..).
• Monitors employee attendance, and disciplines accordingly in accordance with the employee handbook.
• Monitor production quality and throughput. Ensure that hour by hour boards, zone boards and other production monitoring systems are updated.
• Work with support groups to return processes to standard when abnormal conditions occur.
• Manages operations in accordance with attendance.
• Directs team leaders, material handlers, operators, and support groups on daily task.
• Conducts tool box talks daily to remind employees of all categories listed on the check sheet.
• Follows Company produces for production identification & traceability, containment of non-conforming material, inventory movements and production reporting.
  
  

When And Where

This will be a 1st Shift/ 8 AM - 5 PM M-F position located at our Plant in Spartanburg, SC.

Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests.

What You Need To Have

• Associate degree or B.S degree from a 4 year college or university
• Three to five years related experience in a supervisor position; or equivalent combination of education and experience
• Has high standards of performance for self
• Takes responsibility for actions, results, and mistakes
• Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work
• Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress
• Maintains positive relationships by constructively resolving conflicts
• Uses feedback from others to continuously improve performance and work relationships
• Moves within own and/or other work areas (flexes) to support plant flow
• Works with sense of urgency to meet needs of customers
• Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities
• Maintains knowledge and skills to perform job effectively
• Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity
• Looks for good in others; works collaboratively with others; shares information and knowledge
• Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely
  
  

What We Offer

We’re excited to offer a range of awesome benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term Disability and Basic Life Insurance, Voluntary Life and Long-Term Disability options, an Employer 401k Match, ESOP shares, tuition reimbursement, a Referral Bonus Program, Challenge Incentive Program, and paid time off.

Please note, while these benefits are part of what we offer, they may not all apply to this specific role. The details shared in this job description are intended to give you a general idea, but duties and responsibilities may evolve over time, with or without notice. And of course, we’re happy to provide reasonable accommodations to help individuals with disabilities succeed in their role.