What are the responsibilities and job description for the Surveillance Operator Lead position at Chamonix Casino Hotel?
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Wears and maintains all uniforms properly, including nametag and gaming license.
- Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
- Performs all duties in accordance with approved Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, Colorado Limited Gaming regulations, and other applicable municipal, state and federal laws and regulations.
- Maintains technical knowledge of surveillance systems through continuous training on component design and repair.
- Maintains a disc library. Provides disc by date and time upon immediate request.
- Performs incident investigations by reviewing and analyzing discs. Reports findings to management staff as directed. Works with Casino Managers, Security personnel, and others during investigations of incidents, accidents, work related injuries, and possible theft to determine a comprehensive “close watch” of any casino activity, guest, or employee when necessary, as requested or required.
- Installs and maintains surveillance systems, as directed. Moves and adds cameras and recording equipment to conform to Colorado gaming laws. Performs preventive maintenance on surveillance equipment as needed.
- Operates electronic video and audio surveillance systems to observe and monitor casino guests and employees for violations of the Colorado Limited Gaming Act or internal policies and procedures. Reports violations as required. Ensures the safety of all guests and employees.
- Maintains confidentiality regarding investigations, activities, and other Surveillance room activities.
- Performs as back-up to staff absences and vacancies as necessary.
- Trains and provides technical direction to surveillance personnel.
- Communicates with employees through two-way radio communications. Ensures prompt responses for security or emergency assistance.
- Performs other duties, including special projects as needed and directed.
QUALIFICATION REQUIREMENTS: Demonstrated experience performing surveillance operations, preferably within a gaming environment. Demonstrated experience meeting deadlines and performing under pressure. Demonstrated experience organizing, problem solving, and prioritizing work.
EDUCATION AND/OR EXPERIENCE: Graduation from high school or equivalent. One (1) or more years of recent and related experience in Surveillance or working in the Gaming industry.
CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid and current State of Colorado Gaming License. Must be at least eighteen years of age.
OTHER SKILLS/ABILITIES: Demonstrated technical knowledge of state-of-the-art electronic video and audio surveillance systems, including hands-on experience performing bench work level repair and service.
PHYSICAL DEMANDS: Essential duties involve performing physical exertion, including brisk walking, climbing stairs, bending, stretching, reaching, pushing, and sitting for most of the day with standard breaks. Essential duties require lifting up to 30 pounds and working any day of the week, including any shift of the day, with additional hours routinely required.
COMPENSATION AND BENEFITS:
$19.00 an hour based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, free transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, fabulous resort perks, and more.
Salary : $19
