What are the responsibilities and job description for the Library Assistant - PT - Douglass Branch Job at Champaign County Library in Cham position at Champaign County Library?
Under the supervision of the Douglass Branch Manager, the Library Assistant helps create a welcoming atmosphere for customers of all ages as they use the Douglass Branch Library and borrow materials. The Library Assistant assists customers with various tasks relating to their use of library materials and the facility. This role is a primary public service contact for library users and involves checking out materials, registering customers for library cards, answering questions, assisting users with the library catalog, computers, devices, makerspace equipment, and engaging with customers in a friendly and efficient way. Additionally, the Library Assistant assists with planning and presenting programs for adults and children.
Schedule :
Monday : 4 - 8pm
Tuesday : 4 - 8pm
Wednesday : 2 : 30 - 8pm
Thursday : 3 - 8pm
Friday :
9 : 30am - 4pm
or 11 : 30am - 6pm
off if working on Saturday)
Saturday : 9 : 30am - 4pm (work every third Saturday)
Responsibilities :
Performs a variety of tasks relating to the use of library materials
Issues library cards
Checks materials in and out
Assists customers and answers questions over the phone and in person
Answers reference and readers’ advisory questions
Assists with training of staff and volunteers
Assists with collection development and maintenance
Coordinates the work of other staff on evenings and weekends
Performs tasks related to the daily operations of the library
Plans, prepares materials for, and presents programs to children and adults
Participates in departmental and library-wide training and activities, including technology and safety training
Provides excellent internal and external customer service
Other duties as assigned
Minimum Requirements :
Strong commitment to public service
Ability to work with the public in a friendly and efficient manner
Ability to learn and perform routine library functions and procedures
Ability to learn and use integrated library systems and technology
Ability to learn and apply phone system and money collecting procedures
Accurate computer and keyboarding skills
Familiarity with workplace productivity software, including skills in Microsoft Office Suite
Good interpersonal and communications skills for working within a team environment
Ability to maintain reliable attendance and regular schedule
Ability to maintain a varied schedule, including day, evening, and weekend rotations
Ability to issue guidance and ensure compliance with the Library’s Rules of Conduct and policies
Flexibility to adapt to changing situations and to vary work schedule
Good vision and hearing to effectively engage with customers
Manual dexterity to operate computer and telephone equipment
Physical ability to regularly lift library materials weighing up to 40 lbs., setup for events, and to push fully loaded carts of library materials
Satisfactory pre-employment background check
Education :
High school diploma or GED required
Associate or two years of college preferred
Clerical or public library experience preferred
Experience with children in an educational or recreational setting preferred
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