What are the responsibilities and job description for the Champaign is hiring: Library Page / Café Worker - Access Services in Champaign position at Champaign?

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Description

Under the supervision of the Page Supervisors, shelves all library materials, maintains the collection in order on the shelves, and pulls items to fill customer requests. Performs a variety of tasks related to circulation and shelving of library materials and provides service in the Library’s café. Under the direction of the Café Operator, prepares and serves drinks and food.

Part-time (14-19 hours per week). Schedule includes days, evenings, and weekends.

A SHELVING TEST IS REQUIRED AND WILL BE GIVEN AT THE TIME OF INTERVIEW.

Examples of Duties

Sorts and shelves library materials following established priorities
Straightens library materials on shelves
Merchandises books and other library materials to enhance their appeal and promote their use by browsers
Maintains materials in correct alphabetical and Dewey order
Assists customers by telephone
Moves materials within the building
Pulls requested items from shelves
Discards newspapers monthly according to established procedures
Maintains a clean and organized workspace
Prepares and serves drinks and food in accordance with health code and café standards
Operates a cash register
Maintains café spaces according to food handler requirements
Ability to obtain and retain appropriate state food handler certification
Assists with training of staff and volunteers
Participates in departmental and library-wide training and activities, including technology and safety training
Provides excellent internal and external customer service
Other duties as assigned

Requirements

Ability to work with library customers and staff in a friendly and efficient manner

Ability to alphabetize and learn the Dewey classification arrangement

Ability to learn and use the integrated library system

Ability to maintain reliable attendance and regular work schedule

Ability to follow written and oral instructions and work independently

Ability to work cooperatively with others as a team

Positive attitude and strong work ethic

Ability to issue guidance and ensure compliance with the library’s rules of conduct and policies

Ability to maintain a varied schedule, including day, evening, and weekend shifts

Flexibility to adapt to changing situations and to vary work schedule

Good vision and hearing to effectively engage with customers

Manual dexterity to operate computer and phone equipment

Familiarity with workplace productivity software, including skills in Microsoft Office Suite

Ability to use a cash register and accurately manage sales transactions

Physical ability to regularly lift library materials weighing approximately 40 pounds and push fully loaded carts, as well as bend and stretch to reach high and low shelves

Satisfactory pre-employment background check

Acceptable Experience and Training

High School Diploma or GED required

Customer Service experience preferred

Must be a minimum of 18 years of age

Vacation Leave Accrual

1.5385 hours per bi-weekly pay period (45 hours, or five days per year)

Bereavement Leave

Paid leave will be given for the loss of an immediate family member (as defined in our Staff Handbook) for up to five consecutive days, including the day of the funeral.

Holidays

The Library is closed on the following nine (9) days : New Year's Day, Martin Luther King, Jr., Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve Day, and Christmas Day. With the exception of Easter Sunday, all of these days are paid holidays.

Employee Assistance Program

The Library provides a confidential Employee Assistance Program. The cost of this service is paid entirely by the Library.

Deferred Compensation Plans

Library employees are offered the opportunity to invest in a 457 Deferred Compensation Retirement plan.

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