What are the responsibilities and job description for the Customer Service Rep - Off-road Recreation position at Champion Auto Group?
Customer Service Representative– Off-road Recreation
We are seeking a dynamic Product Advisor to join our Team of off-road enthusiasts!
The ideal candidate will have a passion for providing excellent customer service in a retail environment. If you’re ready to kick your sales career into overdrive, now is the perfect time to join our Team of professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven Team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Job Responsibilities
- Learn and utilize our proven process to engage with customers and understand their needs and preferences
- Demonstrate vehicles and products
- Recommend products based on customer requirements
- Assist with floor and lot set up
- Complete required paperwork and documentation
- Develop understanding of all products offered
- Own every aspect of the sales process (from new client prospecting to vehicle delivery)
- Create and execute strategies for increasing market share
- Prepare and review monthly plans with sales leadership
- Remain up-to-date on products, market trends and certification
Skills
- Strong customer service skills
- Ability to effectively communicate with customers and Team members
- Professional appearance and work ethic
- Positive attitude and high-energy personality
- Excellent phone etiquette
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
- Health Insurance
- Dental Insurance
- Paid Vacation
- Paid Holidays
- Employee Discount Pricing on vehicles
- Vision Insurance
- Life Insurance
- 5 day work week (closed on Sunday)
About Us
Champion Auto Group is proud to serve North Alabama, South Tennessee and the East Mississippi area for 36 years.
We are a family owned business since 1983 so we put Family Values first in everything we do.
We appreciate our customers and aim to make them customers for life! We also value community and support local business, vendors, suppliers and charitable organizations. We are proud of our Top rating from the Better Business Bureau and realize our employees are key to our success and if you share the same values, we welcome you to apply!
