What are the responsibilities and job description for the BDC Sales position at CHAMPION DODGE LLC?

Job Description

Description :

A background in Sales Business Development Center experience is a plus. The BDC Team Member must be friendly, patient, enthusiastic and a self-motivated team player with outstanding communication skills, and an excellent work ethic. Must be flexible to work weekends and evenings and achieve performance goals.

The Sales Business Development Center focuses on increasing the sales traffic of the dealer by making outbound sales calls and taking inbound sales calls which produce solid and specific appointments for the Sales department. The BDC acts as the essential communications link between the customer and the dealership.

Key Responsibilities :

Successfully maintain 100-150 leads per month
Adapt to changing needs of department
Ability to understand client’s expectations and clientele mindset.
Correctly handle incoming phone calls
Make at least 75-100 outbound calls daily
Generate Appointments and continuous business for store
Complete all daily assigned tasks
Complete all work assigned by manager
Successfully meet all goals, both individually and as a team
Correctly record all prospect information and all communication in company’s customer relationship management system

Desired Experience / Skill Set :

Previous automotive / BDC experience is a plus

Sales, Telemarketing, or Similar position.

Strong Verbal and Written Communication Skills (Bi-lingual is a plus)

Excellent Computer Skills

Excellent Customer Service Skills

Professional Phone Etiquette

Our Ideal Candidates will be :

Punctual

Self-Motivated

Dependable

Team Player

Goal Oriented

Positive

Job Type : Full-time

Duties and Responsibilities :

Respond to internet inquiries and sales calls with courtesy, accuracy, and professionalism.

Promptly and accurately enter all customer inquiry data into the CRM (Customer Relationship Management) System.

Generate sales appointments for customers to meet with Senior Management.

Must be comfortable making 100 outbound follow-up calls to our prospects daily.

Must be comfortable selling and asking for the appointment as many times as it takes until you get the appointment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation (after 1 year of employment)

Paid Sick time

401(k)

Requirements : Qualifications :

Must be bilingual (English / Spanish)

Verbal and written communication skills.

Efficient typing, emailing, and texting skills.

Ability to work independently and as part of a team in a fast-paced environment.

Strong organizational and time management skills.

Must be able to work a 5-day work week including most weekends and some night shifts. BDC / Internet Office closes at 7pm Monday-Sunday

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